Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Please don't say that your room or apartment is available on a date when you're out of town or not able to get a cleaning person in for a week. This happened to me with a booking. It said it was available but when I tried to book it and wait until the ne... Latest reply by Patricia4133

A customer can get back the service fee from airbnb only if they get a full refund from the host – Is it a bad loop that if airbnb does not try hard to get a full refund for a customer, then they can get their full service fee? Think of a case where a cu... Latest reply by Fiona814

I tried to make a booking through Airbnb today as I have made plans for the weekend in London. I contacted the host who responded and informed me that I was able to make the booking for the property this weekend. The host then sent me a link to complete t... Latest reply by Helen744

Hello I’m new to Airbnb and was wondering how can I get more bookings? Latest reply by Ariel1385

I planned to work remotely for an extended period of time. After about a week at my first airbnb reservation i started getting bug bites. Throughout the next 10 days the bites grew quite numerous and a few days later I contacted my GP who diagnosed bed b... Latest reply by Renee680

Hi there, I am from Egypt, new to Airbnb. Is there anyone here from Egypt? And are you witnessing obvious less demand? Latest reply by Paula

I have gone into to update my keycode box number and have noticed that all the directions, and other information is blank! is there anyway i get get this info back before i start typing it all up again? Latest reply by Paula

I very recently created my airbnb account to make a booking and I used my friend's credit card because my own card was expired and I was still awaiting my new card. Now this same friend wants to create their own airbnb account and use their same credit ca... Latest reply by Bhumika

Next month will be my first long term rental (38 days).From what I can tell the person is a professional who will be working out of our rental.What services do you offer a long term renter? Do you change the bed linens and laundry for them once a week or... Latest reply by Judy62

Im wanting to get a airbnb for my 21st birthday party, i currently live with my 92 great grandma who wouldnt let me do this, this party would take place either at the airbnb or just a place for people to crash in case we do go out so no drinking and drivi... Latest reply by Lorna170