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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

 Hello! My classmates and I are enrolled in a doctoral program, and we are in town for a lab and study weekend. No parties, celebrations, fun time, etc. We were charged over $250 in fees for the rental, and almost $200 were in cleaning fees. The night bef... Latest reply by Chris22452

Hi folks - Received my first inquiry (whoo hoo), but I'm confused - So, I require guests to sign my own rental agreement and provide a photo ID when booking. That said, I received an inquiry this evening, and then after some messaging, I sent along a p... Latest reply by Richard3347

Beware a guest who has been on Airbnb site for seven years, no reviews no trips… One guest spent one night, and cancelled the next morning on checkout day! Why does Airbnb allow that, makes me suspect she does this a lot. She got all her money back (airbn... Latest reply by Zheng49

Just this week, we had a guest for two nights in our private home. Already before he came, he refused to give me an arrival time for in-person check-in after I declined to let his friend pick up the key instead of him. He then showed up and within 5 min. ... Latest reply by Rebecca

We are in our third year of hosting; our house is unique and charming, a single family vacation home on an island. The house is seasonal, and we list it accurately as "rustic chic". We offer many amenities and go out of our way to spoil guests. We are ... Latest reply by Rebecca

Hello: I have a guest who was supposed to stay at my place last week. The day before check-in he said because of a storm his entire group will not make it and if I would be willing to give him a different weekend. After going back and forth with different... Latest reply by Carla1056

I have a home in Flower Mound, TX that I puchased in 2023. It's been completely remodeled inside and has all new furniture. However, I have had a family emergency and I need to stay in Houston for the next year. I need a co-host to create and manage th... Latest reply by Brian408

Hi everyone. I need a place to stay the 18 and 20 for a couple. someone? thank you Latest reply by Paula

As titled. Also there was an ant infestation which we took care of ourselves. How much refund can I request. Thanks. Latest reply by Paula

Has anyone else heard of this? This is a message directly from Airbnb and this rule does not make any sense. I narrowly avoided a sticky situation today and called Airbnb only to be told that anyone who books less than 48 hours in advance can basically ch... Latest reply by Paula