Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I'm experiencing significant issues with Airbnb support regarding my bookings, including delayed responses and unresolved issues, and I'm seeking assistance to resolve it. Background: As an Airbnb host, I rely on timely and effective support to manage my ... Latest reply by Joe3792

Hi everyone,I’ve recently had a few guests cancel their bookings at the last minute, and it’s starting to affect my overall booking rate. I’m worried this might impact my listing’s visibility. Does anyone have advice on how to handle these situations effe... Latest reply by Abdullah202

Hi - I have a 5 bedroom house sleeping 10. I charge per guest allowing 2 people per room. How do I stop 3 people booking and thinking they can have all the rooms. It is listed as entire house but I cannot let all rooms go at 3 people price. I have to ... Latest reply by Paula

I am about 3 weeks into a 6 week stay and I saw a mouse in the house one night while watching Tv. Couldn’t catch it so I went to bed and left it. The next few days there was tons of droppings on the counter where I cook food. I was so grossed out. My host... Latest reply by Paula

Hi, fellow hosts, i have been a host for 5 months and I only have a handful of listings. I'm looking for tips on how to fill up my space during the winter months. Thank you. Latest reply by Marie8425

On Friday we lost power in the town where we host a house on Airbnb. I have guests checking in on Sunday, so I informed them of the outage Saturday Morning when I learned of it. They were initially understanding but then demanded I give them solutions ... Latest reply by Ryan2770

I am wanting to set up a Special pricing for family & friends, to stay at our rental.How much of a discount do other hosts give to family & friends?How do you set it up.Thanks for any help or suggestions of how to set up a discount for family or friends.L... Latest reply by Joelle43

Hi Jenni,I saw your reply to another post where you said you had moved to St Leonard's. I am thinking about buying a flat in Hastings, ultimately to retire to, but which I would plan to let out on airbnb in the meantime. Are you still interested in co-hos... Latest reply by Diane1506

Hi I have been a super host with Airbnb for over a decade with stellar reviews and no incident. Unfortunately, I hosted a tenant that was unaccountably malicious and rude and filed a false safety report after she vacated. This has disrupted my ability to ... Latest reply by Franco237

Since the August update on iPhone, the Airbnb calendar does not work properly. I am a Superhost and use my phone all day to book and change prices and respond to guests. When I click on a date, in calendar, it changes to black circle . And then nothing. I... Latest reply by Duany-and-Esteban0