Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi - I am a new host who will be utilizing this forum for all those newbie annoying questions. I thank you for your patience! My first question is - what does the plus sign with a number next it it mean — I am seeing this next to profile pictures of both ... Latest reply by Rainbow14

I recently went on a trip and the host asked me to bring my own towels...lol I thought that was supposed to be included as it's an essential. But I try to be drama free and bring them...to my surprise they left beach towels and some bath towel for our usa... Latest reply by Till-and-Jutta0

Hello Everyone, I am new to the Airbnb community. I was wondering what advice Do you all have for difficulty get bookings lately. I have tried changing my title and also getting discounts Thanks for you help keisha Latest reply by Fred13

Dear allis it possible to ask an identification document ( identity card or passport ) of the guest when they check in ?i am a host in France and make always check in personally to welcome my guest .hope to have your valuable replies and advices .thank y... Latest reply by Paula

help me manage my listing and help me for booking. Latest reply by Bhumika

Hi, I have been a superhost for several years now with a total of 207 5* and 26 4* reviews, average 4.9* (now dropped to 4.86*). I've never had a serious issue with any of our guest, never had to claim damages or received a bad review. Once a guest overs... Latest reply by Yvonne423

I recently got confirmed for a reservation for 926 pd a month. It was a 48% monthly reservation discount. I'm starting to worry if this is too good to be true. ** I'm brand new to Airbnb and I'm also studying abroad, which is why I need a place to st... Latest reply by Sandra856

Hi, I have a rental in pheonix, Arizona and my bookings have dramatically decreased. I'm wondering if it's just my listing or if anyone else is struggling with the same thing? Also, any tips would be helpful to get more bookings! Thank you in advance. Latest reply by Dave-and-Deb0

Hi airbnb team ! I need your help in behalf of Kid & Family Charity that I am helping on airbnb account as a legal representative . my name is ROUMPINI Terzaki today I have reported already on the phone - contacting you on the platform asking for imm... Latest reply by Mike-And-Jane0

Guest claimes to have a medical emergency and wants to leave 2 days early from a 9 day stay. Asking for partial refund. They say their baby had to be brought to the hospital and now they want a place close by to the children's hospital. What are my optio... Latest reply by Mike-And-Jane0