Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I have been an Airbnb host for at least 6 years but my current experience with Airbnb Support is completely unacceptable. My long term guest wants to end her reservation 6 weeks early to move to another location that will be more convenient for her. Per... Latest reply by Rebecca

Any other hosts have this issue wherein they Airbnb Support has been absolutely no help? I've had a guest wreck my place and submitted a case for reimbursement. I provided all the details, pictures, receipts, and invoices there was to support my claim. Th... Latest reply by Rebecca

I am quitting as an Airbnb host after 9 years and over 2500 reviews with a 4.6 rating. They have become increasingly pro guests and dishonest with me about their mistakes. They take no ownership. I have had many sleepless nights in the past month worrying...

Hi, I've accepted a guest. I'm not physically in the apartment. The guest has been staying with me for two days and has been behaving badly. He's breaking all the rules. He's drugged and the neighbors in the house are complaining.Airbnb doesn't do anythin... Latest reply by Bronwyn100

I just had a terrible experience with a guest and the support from Airbnb. Since before arriving to my house, the guests asked for an early check in, which I agreed upon paying an extra fee. They got mad and did not accepted. They arrived to my house, co... Latest reply by Tania937

Airbnb is going bananas with the listing suspension i have had 3 perfectly good super host status listings suspended on my diferent acounts due to 1 single review of 3 stars because 1 of the criteria is 1 star, its getting to a point where i wander if its... Latest reply by Tania937

We live in Auckland, NZ and we have many guests arriving into the country at very early hours (from 04:30 - 08:00am) from Nth America & Europe. Most of these travellers have flown non-stop and are, understandably tired after their long flights, so I am ... Latest reply by Stephen1172

    Hi, so I am a guest that wanted to book an airbnb in deerfield beach named “ 4 bedroom beach home heated pool+ tiki TV hut” hosted by ** . It was supposed to be a group of 11 of us but not everyone had the money upon booking so I choose to pay the... Latest reply by Kia272

I have tried four different devices and no matter what I do I can't book a property. If I use incognito mode I can get to the checkout page and it shows the right price but as soon as I log in everything stops and I get something went wrong over and over... Latest reply by Paula

I just posted our Casa on Airbnb. Within a day I have a text message from someone asking about price quotes. It seems all the contacts should be inside the Airbnb platform. I smell a scam or something is not correct, am I wrong? Latest reply by Robert8078