Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

The last 2 months I have not received any bookings or inquiries. I contacted Support, they claim I had over 20,000 views. Prices are minimum as they can be. It’s odd, not even inquiries about next year? All is updated biweekly, photo changes monthly to ke... Latest reply by Fred13

Hello my name is Cheri . I have been hosting on this platform for approximately a month now . I’m Extremely disappointed with this platform!. So I got a guest for a overnight stay. My listings is in The heart of downtown Macon.Georgia. When I first joined... Latest reply by Fred13

Booked, paid for, and am now staying at an Airbnb for 30 days. One week after checking in, the host doesn't like that I am in the unit all day and now wants to charge me a higher rate. Is this normal? I had a discounted rate for a 30 day stay, and now she... Latest reply by David10934

Recently, I have noticed that when I have guests staying for only one night, the check out message that is supposed to be sent out at 6PM is automatically skipped due to “timing”. I have seen that the skip can be undone, but it is inconvenient to check ea... Latest reply by Natalie1170

I'm staying at a home I rented for the month in Florida. I rented it for my elderly parents, myself, my daughter, and my niece. It's a 5 bedroom home, 3.5 baths. The reason we chose this particular home is for the pool. We arrive and were told there is n... Latest reply by Waseem20

Hi just wondering if I’m doing something wrong as bookings are unusually slow over the school holidays phillip island ️ Latest reply by Paula

Can school groups book an AirBnb for a weekend if they have enough chaperones and book through the school adult? My principal said there are concerns with insurance and safety. Can this be handled in some way or what have other student groups done? Latest reply by Laurelle3

Hosting connects you to strangers from around the world that you’d likely never cross paths with if you weren’t a Host on Airbnb. Reviews are an essential part and natural conclusion to each stay – whether a Host rates a guest or a guest rates the expe... Latest reply by Jonathan2244

Due to travel bans to our area due to wildfires, guests were not permitted to stay in hotels or Airbnb’s to allow spaces for evacuated locals. Then when the ban was cancelled, there was a major rockslide that blocked one of the main highways to our area.... Latest reply by Willene1

So Airbnb allegedly "heard our cries" about retaliatory reviews and the stress and duress it causes some of their most hardworking hosts - so they offered to do something about it, beginning.... who knows, 2023? Anyway, I've discovered a new more sinister... Latest reply by Michelle1588