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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi I’ve been hosting for 2 years now in a single private room in house situation and have experienced a handful of guest close the blinds in most of the rooms. It doesn’t bother me! but I’m confused on why they do it mostly. Any ideas? Latest reply by Deb216

I had booked this place in Edmonton, because my father had been admitted to hospital for cardiac surgery - and we were told he would be discharged Aug 5. However, there were severe post-op complications and he was taken to the ICU. He is literally battl... Latest reply by Jennifer1897

HI. I just listed our home in Perth. We reallly need our first booking and some 5 star reviews. Any suggestions on how we can get started?Sarah Latest reply by Sarah5321

I am considering using the resolution center to collect a small fee for a two hour late checkout. I'm normally quite flexible about late checkouts but this particular guest has been exceptionally difficult. Other than a posted checkout time of 11:00, I ... Latest reply by Fred13

@Airbnb I have been an Airbnb Superhost for 3.5 years with 150+ 5 star reviews. I received a call from Airbnb yesterday stating that a guest who had checked out 7 days prior is claiming that my dog bit him while he was staying here and he had to seek medi... Latest reply by Jane4085

Hi all, newbie here seeking advice as I'm not sure about the protocol for giving negative feedback. I had two guests stay for one night. Their visit was arranged by a regular airbnb user who arranges accommodation for people he is working with in the educ... Latest reply by Fiona256

I moved abroad for 6 months work last August and rented my London flat on here to a guy called ***. He moved out in October and I got home in Jan the following year. Everything seemed fine when I got back. Fast forward 4-5 months to June and I discover ... Latest reply by Helen744

How do I delete my past trip history Latest reply by Suzi212

Hi All! We have seen an increase in guests bringing additional pets not listed on the reservation when booking. We would like to confirm the number of pets (just like the number of guests) when we send a Welcome message after booking and the Scheduled Che... Latest reply by Michael7787

We recently stayed at a property in Rome on via Buonarroti which was stated to be “ 5 minutes by feet” from the Colosseum. We found this to be at least a 15-min walk. Then, while the property was said to be air conditioned, we were told to use not more t... Latest reply by Gwen386