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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I am considering using the resolution center to collect a small fee for a two hour late checkout. I'm normally quite flexible about late checkouts but this particular guest has been exceptionally difficult. Other than a posted checkout time of 11:00, I ... Latest reply by Fred13

@Airbnb I have been an Airbnb Superhost for 3.5 years with 150+ 5 star reviews. I received a call from Airbnb yesterday stating that a guest who had checked out 7 days prior is claiming that my dog bit him while he was staying here and he had to seek medi... Latest reply by Jane4085

Hi all, newbie here seeking advice as I'm not sure about the protocol for giving negative feedback. I had two guests stay for one night. Their visit was arranged by a regular airbnb user who arranges accommodation for people he is working with in the educ... Latest reply by Fiona256

I moved abroad for 6 months work last August and rented my London flat on here to a guy called ***. He moved out in October and I got home in Jan the following year. Everything seemed fine when I got back. Fast forward 4-5 months to June and I discover ... Latest reply by Helen744

How do I delete my past trip history Latest reply by Suzi212

Hi All! We have seen an increase in guests bringing additional pets not listed on the reservation when booking. We would like to confirm the number of pets (just like the number of guests) when we send a Welcome message after booking and the Scheduled Che... Latest reply by Michael7787

We recently stayed at a property in Rome on via Buonarroti which was stated to be “ 5 minutes by feet” from the Colosseum. We found this to be at least a 15-min walk. Then, while the property was said to be air conditioned, we were told to use not more t... Latest reply by Gwen386

Hi everyone! I know there is a discriminating Ban for Russian citizens, but I’m also Armenian citizen with Armenian passport id and phone number attached to my profile. I’m currently in US now. why am I getting problem with my booking? I’ve already used m... Latest reply by Helen427

Hello I hope someone can help me. I’m currently staying at the one of the apartments. I have arrived on Wednesday the property is fitted with dishwasher but no tablets were available and there’s also no rack to dry hand washed dishes. I have got some dish... Latest reply by Irina628

Hey there, me and my friends will be staying in Prague next week and today i got a message from our Airbnb host that states that we will need to pay 50 CZK (2 EURO) per person, per night. Anyone has any idea if that's a thing?Thanks (: Latest reply by Mike-And-Jane0