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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

We recently had a guest who stayed at our cabin. The area has been having mice activity. We made contact with her when we heard others talking about recent activity. She told us she was and we immediately sent over our property manager to begin treatme... Latest reply by Helen3

I recently booked a listing for an RV that was didn't list in the title that it actually needed to be towed somewhere. In the description, it didn't say that it was absolutely necessary to have a camp site or somewhere else. The description reads "We can ... Latest reply by Jenny

What to do when you receive a trip request who has 0 reviews, recorded 2 previous trips, Airbnb membership for 7 years. I get no response when I asked for assurance that s/he accepts the House Rules & to look after my apartment even though the Guest’s req... Latest reply by Stephan15

Hello, I have a home that I rent out (STR) and I have noticed the decline in booking since the beginning of the year. We had a terrible storm and I just finished repairing all the damages the storm brought. To Lake Arrowhead , CA Host, are you experiencin... Latest reply by KatieKayMead0

Hello! A disaster! I am hosting a family of 6 in my own house ( I keep the master to myself but they have full access to the rest of the house).They texted me a morning stating they had woken up to a flooded bathroom : the toilet on the first floor had o... Latest reply by Basha0

Fairly new, started with Airbnb but not getting much response and booking of guests compared to the other platforms which takes a higher percentage. Also, how do i become a Host/Superhost. is it advisable to run airbnb as a business or personal account. I... Latest reply by Lawrence280

I had a guest that snuck in a pet despite it being against the house rules. It was very obvious they had an animal due to the overwhelming amount of dog or cat hair so I charged them pet penalty - extra cleaning fee (which is listed in the house rules and... Latest reply by Joan2709

Hi Airbnb, I am a host, I would like to ask regards room allocation after the guest requested a booking and the host accepted the reservation.later on we found the issue of the villa as something broken and need time to fix and it not gonna finish on the ... Latest reply by Mike-And-Jane0

Afternoon, just looking for a little advice please. I'm pretty new to this, just 2 months in but made up I've got super host already with 18 5* reviews and a 4* (due to downstairs bathroom). Had a booking made in June for last night 6 guests, I can honest... Latest reply by Mike-And-Jane0

*** Hello. We hosted a guest on 28th June for the first time. Rigt after that, 3 guests came on the 2nd and 11th July. However, we haven't got any payment since almost two weeks. We kindly request to help from the authorities immediately. We have inform... Latest reply by Ahmet98