Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello all. I live in the catskills and bears have been getting into our garbage. We have guests staying for the month of July, and ordered a tuffboxx to hopefully resolve this issue, but it is taking forever to ship and certainly wont be here on time. Do ... Latest reply by Lorna170

I have someone from overseas who would like to stay for over a month, but it's my first year as a host on Airbnb, and I usually like to rent to guests who have been on Airbnb longer. Are there such things as fake accounts on Airbnb? How can I ensure it i... Latest reply by Mike-And-Jane0

Hi all, new host here. We have guests who have decided to move the security camera off the back deck. What can I do? Latest reply by Joe-And-Kerri0

Like many foreigners living in China, I have fully transitioned to using digital payments through apps like WeChat or AliPay. Naturally, AirBnB also accepts these payment options...as long as you're a Chinese citizen. I don't think this issue is caused en...

Our apartment is 20 feet from the main stage of a music festival in July. We anticipate people will want to stay there to attend the festival and might enjoy, but we also need to warn them that they will hear the music. Is there a way to mark part of the... Latest reply by Mike-And-Jane0

Hi everyone,I’m completely new to hosting and only decided a couple of days ago to become an Airbnb host! So there has been so much to fill out and now I have my first guests coming on Friday afternoon. Could anyone advise me of what I need to say in my... Latest reply by Hat701

Hello I need to know my airbnb pin in order for me to receive the payment from a guest who stayied recently to my hotel. can you help me ? AIRBNB PIN its first time I hear something like this Latest reply by Alicia753

I have been an Airbnb host for 10 years and have had mostly good experiences. I don't use instant book as I feel I need to know something about guests before they arrive. I was very disappointed by Airbnb's response / support to a recent issue which is s... Latest reply by Kathy502

I am new to hosting. We just completed our first Airbnb hosting. The guest reviewed us today; and we are unsure if we should write a review or skip it. The reason to skip it is that the guest left a purple hair shampoo/dye ring stain on the enameled bath ... Latest reply by Alex1485

I'm trying to get in touch with my host for a booking on Tues 12th, but have lost my airbnb page. Can anyone help ? Latest reply by Paula