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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Morocco saw its strongest earthquake in more than a century on Friday, with rescuers using their bare hands to dig for survivors. European countries have sent aid to Morocco, following Friday's catastrophic earthquake that destroyed homes, blocked roads a... Latest reply by Mohamed-Houssam0

My account was suspended for 30 days. I had three reservations booked that month totalling over four thousand dollars and Airbnb canceled all of them. my neighbor called Airbnb to lie saying that my guest came on his property trespassing and did something... Latest reply by Mike-And-Jane0

I had to make this post because Airbnb doesn't allow us to attach any photos/videos when we write reviews.I had to evacuate from this bed-bug place in August 2023 in London. I found two bed bugs --one on a pillow,and one on a wooden bed frame (when I wa... Latest reply by Kanami2

Need some opinions....Just had my very first negative review. Guest gave us a 2* , which I am shocked! I feel it comes from a retaliatory side as I had to have a uncomfortable conversation with her regarding her smoking and having visitors to our property... Latest reply by Mike-And-Jane0

Hi, My first rental went very well. No worries with tenants. On the other hand, during the stay, the cushions of the new garden furniture were stolen. I don't think holidaymakers are responsible. Does AirCover intervene? If so, how does it work? There are... Latest reply by Mike-And-Jane0

Aloha, So excited to be an AirBnB Host! I have been an avid guest over the years and it's been interesting being on the other side of things now. Our Hawaii Home listing isn't doing as well as we hoped/expected to our great surprise given the house is ... Latest reply by Clara116

Hi, I'm trying to understand a strict-flexible cancellation policy which states: "For a full refund of accommodation fees, cancellation must be made within 48 hours of booking and at least 14 full days prior to listing’s local check-in time (or 3:00 PM ... Latest reply by Mike-And-Jane0

Hi, I've a missing call from the number +0018442342500. It is from Airbnb, right?Can someone call me back? I cant call this number. Thank you, Latest reply by Breanna

Hi team,The amount deducted from my bank 236.05 SGD differs from what was being refunded 233.71 SGD for my last cancelled booking. The same applies for all my other cancelled bookings as well.May I know what the extra charge of 1% is for please?Thank you,... Latest reply by Branka-and-Silvia0

I currently have a long-term guest (6 months) who is requesting that I change the color of one of the main bedroom walls and hang a frame for decoration. Have any of you encountered such requests before? How do you typically handle them? Latest reply by Branka-and-Silvia0