Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi I am a superhost, and have been for several years. I always get good reviews. I always greet my guests personally and explain that if they have any issues they can let me know directly and I will do my best to fix them.I had a guest booked for nights d... Latest reply by Olivia794

There doesn't seem to be an option to filter for hosts who are willing to host guests for longer term arrangements and possibly offer discounts for longer stays. Latest reply by Na30

Hello, I am a new host and I have asked to have only experienced guests stay at our place. The guest request I received this morning is from a guest with one review. When I clicked on the host (who gave the review) there is no information (an empty page... Latest reply by Kia272

I had a couple check in for a long weekend. Upon InstantBooking, his introductory message was, "working on flight info- once we have them we will share." I don't ask for flight info so that wasn't helpful. He had booked for one person; when I asked him... Latest reply by Nur785

I have guests currently staying for a month (they're 3 weeks in) and I received payment from AirBnB right at the beginning - so all is well. But I just got an email from AirBnB with the subject "Payment issue resolved for reservation **" and says:Hi Bryan... Latest reply by Mike-And-Jane0

How to do when we want only weekly basis in the summer month ? Latest reply by Mike-And-Jane0

This conversation is to give folks an idea of what is possible to go through if you don't read all the terms and conditions of Airbnb policies -- particularly what you need to be covered by Air Cover. I'm also looking for feedback and a "gut check" about ... Latest reply by Michael7371

I'm considering buying a house to let out for Air BnB and wondering about Keynest and cost. Will it be possible for someone who lives 100's miles away from the house they are letting out.What happens if guest looses key?how does Air BnB cleaning service w... Latest reply by Helen3

I paid for my stay using Google Pay and now it doesn't let me renew it as when I tried to contact bank, it just gives me an error. Upon wasting my 10 hours with the support, I am still unlucky. They sent me a link which never worked and whole internet is ... Latest reply by Demetra11

How’s everyone!! I have been an Airbnb host for 3 years now. The guests I have met in the past 3 years, 80% of them are really pleased to work with. However, there is always that 10% -20% of guests who just don’t comply. They invite people over without ... Latest reply by Jan399