Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone. This week I opened my first and newly created Airbnb. Within 24 hours I had my first booking. Great, were off I thought. I have push notifications turned on so contacted my first guest with details of access and local amenities.The guest h... Latest reply by Mike-And-Jane0

I attempted to rent a home through Airbnb for our spring break on Anna Maria Island. I informed the owner and Airbnb of the safety violations and supplied them both with a copy of the local building code showing them the safety violation. Yet, neither Ai... Latest reply by Robert7429

This is how long I waited on hold tonight trying to just get some help as a host because I had multiple guests coming and parts of the Airbnb app weren’t working for me even after I repeated the app and rebooted my phone. After an hour and seven minutes ... Latest reply by Joe3389

I have a guest currently for 4 more days who would not cancel her reservation and airbnb disabled my attempt on cancel due to pending case I started and have not been helped with. Messages clearly indicate she would crate her dog which I restated in my ... Latest reply by Patricia2526

Hi, I recently booked through Airbnb, and my host is asking for an ID, a Selfie holding an ID, and credit card information, which I don't want to provide (I can provide my ID, but why credit card information). It's not safe. They can steal or do anything ... Latest reply by Bhumika

I want to ask a particular host about a bad review they had on a guest, I'm a little uneasy about one that requested to stay on a day's notice. Anyway we can do that. I figured there was a simple way for other hosts to message each other. Am I missing ... Latest reply by Bhumika

I've use airbnb for many years and I have to say the current calendar is a pain to use. Latest reply by Lorna170

I am looking to make my partner experience a White Christmas in a small cosy cabin from Dec 23 to Dec 26, 2023. I am from Surrey, BC, Canada. Any suggestions, please? Latest reply by Bhumika

I want to offer nightly booking mon thru thur but if you want a weekend you need to take a 3 night stay. How do I set it up? [Title updated by Community Manager for relevancy] Latest reply by Joan2709

Hi all, is there a way to create a discount for every Monday/Tuesday? I didn’t find any solution Latest reply by Daniele941