Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hey there. I have a few questions… I recently had a renter that was very loud and knocked on the neighbors doors. They had good reviews when they booked. How should I respond? I was going to reach out to them privately before I write a review. I’m concern... Latest reply by Iolanda54

Is anyone else having problems with redeeming $100 Air BNB gift cards? It is incredibly frustrating that they can't seem to fix their own platform to redeem their gift cards. It feels like a scam. Anyone else dealing with the same problem? Latest reply by Juanito11

guest not sure of check out date. how do you support a guest that is house hunting. As a host I do not want to block off date of a potential future booking. please advise. Latest reply by Patricia4201

So, in my house rules I specify that guests cannot bring other people, regardless of if they are their family or friends, into my house without permission. I host in my own home and this has happened occasionally, so I felt I needed to put my foot dow... Latest reply by Shirley26

As mentioned in the tittle my host smoke pot and for me is very disgusting. I left a message to the host about the situation today morning but i don't know what would be the next step, someone could help me, how to proceed? Thank you very much in advanc... Latest reply by Ivan2351

I sent in a complaint about a HOST, cursing me and harassing on my personal cell phone this should never be allowed .Airbnb should like remove HOST who does things like this ... All Airbnb did after I was harassed was say they have a warning and if the...

I am new to Airbnb. I have a one bedroom flat in a good location advertised, so far no bookings. How can I improve to get some bookings please? Latest reply by Kia272

Does Airbnb require a host to provide a fan for guests during a heatwave? On my last Airbnb stay in Paris there was a heatwave (95 degrees daily). There was no air conditioning in the apartment. I knew there was no AC but assumed there was be a fan. Ther... Latest reply by Steve3958

I just wanted to share that I’ve been booked the last three weekends. One was a holiday- labor day- at a premium price but the last 2 were last minute booking discounts. I work part time and I live in the house Sunday, Monday, and Tuesday night. If I’m no... Latest reply by Dawn241

I decided to gamble with what little money I have to start a new life in San Antonio where I grew up and went to high school I’m suffering from an autoimmune flare. I have red psoriatic plaques on my eyelids which can damage my vision if not healed. I exp... Latest reply by Stephanie2848