Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have guests reserved for two weeks away and a firm cancellation policy. They just sent me an alteration request for dates more than 30 days out. If I accept, can they just turnaround and cancel for a full refund? mid I accept how can I change the cancel... Latest reply by Joan2709

My wife and I have a mountain property with a ton of amenities. After a winter storm and subsequent repairs, we relisted the property. Looking at the insight analytics I'm not sure if we are getting enough web visits? Is there a rough formula on how ma... Latest reply by Brian2954

I am new to this community and now getting worried about the bookings Latest reply by Paula

I wouldn't normally call out a guest like this, but I wanted to sincerely warn hosts in the ** area about this account: ** This guest stayed with me for about a week and was all smiles during her stay, every day saying the house was great and that eve... Latest reply by Russell49

Hello Hosts! Do you happen to interact with other hosts in your area? Thanks for Replys and Likes! Eileen Latest reply by Gopakumar0

Hi,I am a new host and I'd like to connect with some experienced Hosts to pick up on some lessons to enable me to thrive in the industry.I look forward to hearing from anyone in Accra, specifically the Dansoman area. Thank you. Patience. Latest reply by Patience-Narteymle0

Hello ! So, pretty much like the title says. The host is renting a bunch of appartments and they provide laundry on site. It's fairly cheap and all but we are paying for a cleaning fee. Now, I don't mind paying for my own clothes and personal stuff but th... Latest reply by Bob297

Can anyone help with this? (i just posted a long question here but again there was a convenient error) I want to complain about the dreadful service i receive every time i have a problem with a listing and need to claim the host protection service. I am a... Latest reply by Maria17430

Hi Everyone, We have been on the Air BnB for 8 years with our Abode Apartments in Bendigo, Victoria Australia. Currently we are working though a Private Tax Ruling with the Australian Taxation Office and I need to gather some very important information fr... Latest reply by Paula

I’m trying to book a bnb and it won’t let me Latest reply by Paula