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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a difficult Student long term guest who has violated every rule - my guest house is single occupancy only. Has removed items from guest house for me to store and brought his own items in. Tried to turn it into a dorm room. It is a mess. I told gues... Latest reply by Joan2709

Chelsea, as a senior case manager, is destroying Airbnb’s reputation as a company that cares for its loyal customers and abides by its own policies. I had an ongoing dispute with Airbnb which all stemmed from Airbnb’s incompetency to rule out a listing th...

Hi there, I am in the wrong end of a malicious reimbursement request from a host. The host started a case a few days after we left the place and requested an obscene amount of money claiming complete lies. We sent our rebuttal to AirBnB and they told us ... Latest reply by Joan2709

Howdy there, I need some advice on reassuring me that I am doing things right with this reservation. I had a guest loose her cat while at the rental property--we scoured the whole property, posted pics on social media and had a couple of good neighbors he... Latest reply by Elisa

I had a guest who booked a very important weekend, Coachella music Festival in Palm Springs, and I am a super host. My concern is that this guest booked in April of 2024 almost a year ago and I have documented my questions and needs from them including a ... Latest reply by Larry666

Airbnb website keeps crashing, been going on for past three days . time to give up? Latest reply by Bhumika

WHAT IS THIS PROPERTY? **[Reservation number hidden - Community Center Guidelines] Latest reply by Elisa

March 4, 2025EFFECTIVE IMMEDIATELY The National Weather Service has issued a VERY HIGH Fire Danger warning for the City of Gatlinburg and surrounding areas. The Gatlinburg Fire Department is issuing an outdoor burn ban which includes any type of open burn... Latest reply by Lorna170

Hi everyone! I’m excited to share that after seven years, I’m back to hosting on Airbnb!I first became a host when I moved to Los Angeles, managing my apartment back in Bogotá, Colombia. With just one unit, I built a solid business and had an amazing expe... Latest reply by Kathy134

1/My account has been locked for 1 year and I contacted them via X app and they replied but they kept telling me everything will be fine, we will contact you as soon as much as possible and it's been a year and no one has contacted me. 2/1 year later I... Latest reply by Rebecca