Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi, I've been a host for several years, however this is my first time renting out my entire home. I put most of my things in my garage, left plenty of space in dressers and my closet to hang clothes. I'm even staying in the apartment attached to it and ha... Latest reply by Helen744

If i request money and guest states theysent it how can i verify ? Latest reply by Helen744

I have received about 7 requests from questionable guests, since October 2022. Often with dubious names (Kane, Tomp, etc). They have no host ratings, they are "new accounts", they have no picture, no bio, no indication to where they live, and they ask a ... Latest reply by Fred13

I had a really stressful situation on Monday, I am very upset how I was treated by both a guest and Airbnb support. I feel hopeless and deflated. Guest booked 5 night stay starting last Monday, in her first message guest wrote they will check-in at 8pm. O... Latest reply by Ania2268

Hej thereWith my username rogerdellapietra I' did a booking in Ascona from June 12 to 16th. I've agreed with the owner that I can cancel it by contacting you community support. Please feel free to contact Janine to confirm. The locations name is via liv... Latest reply by Bhumika

Does anyone use an event agreement form when wedding receptions, weddings, birthdays, etc are permitted? Latest reply by Mike-And-Jane0

Hello, My name is Sophia. I just started being a host of my house; Olympia, WA one month ago. I am not young and not good at all technology. I need an experience mentor. Latest reply by Van9315

Just wanting some advice. I had a booking in the weekend for our unit. The sister of the guest that booked, text me several times- first to ask to bring her dog (I declined as we have a not pet policy). She then text me again today (3 days after checkout)... Latest reply by Justine336

On my last stay, I got a complaint from the host claiming that I had burnt the bedsheets with the iron (which I didn't use, haven't worn a shirt in ages), after years of perfect reviews for my tidiness Airbnb decides to side with the host and charge me fo... Latest reply by Lakeyia1

what is the basic criteria for airbnb charges. how it calculate Latest reply by Bhumika