Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have a guest reservation for next week and I noticed today that their“messages are hidden because this person no longer has access to airbnb”and their profile says I do not have permission and picture is gone.Airbnb support says they were removed from ... Latest reply by Mike-And-Jane0

I am pretty new as a host, but 7 years and no reviews, and no photo? Advise please. Below her message. Hi Silviame and my mom will be in argentina from 21st august to 20th october.because i am going to have a baby.can you please give a discount on the r... Latest reply by Helen3

I’m brand new to this and have one property listed. I had a person message me asking if it was ok for her to book for two days for her parents. She was wondering if I am ok with that. Anyone have any thoughts about this? Latest reply by Mike-And-Jane0

So, a guest reached to us stating it’s hot at 82 degrees. i didn’t see that late night message till next day. I asked what her temperature preferences are 6am next day, she didn’t respond. Airbnb then immediately cancelled us 3pm for “broken amnities” an... Latest reply by Mar125

I need to go to Odense - Denmark from 26/08 to 02/09 to take my daughter to Syddansk Universitet. I offer my apartment in Lisbon for the some period, dates to confirm. It might be on the outskirts of the city. Thank you. António. Latest reply by Christoffer26

I spend Thanksgiving in Los Angeles and want to be close to UCLA. For months I have searched for a place in Westwood Village. Absolutely nothing has come up. So finally, I looked up my 2022 property and emailed the management company and got a reservation... Latest reply by Paula

I too just encountered terrible service regarding the $720 host referral credit that I was supposed to receive. I met all the conditions. No one I talked to or messaged would give me a reasons that my credit had “expired”. I asked them to tell me when it ... Latest reply by Robert4572

Hosts,are you able to get Air COver coverage as a host who have damages from 3rd party stays? Guests,Are you able to get air cover rebooking and refund assistance as a guest if you have non working facilities in the home?

I had a guest that, came to the property and didn't like the area. She said that she went and walked her dog and a man looked at her and she was not comfortable. I have a no-refund policy on my listing. She called Airbnb and said that my place was dirty a... Latest reply by Monica2316

Is it possible to send guests QR codes before they arrival Latest reply by Helen3