What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    I hosted a couple recently and mistakenly thought that "Francois" was the wife (there was no portrait photo). Therefore I wrote in the review "Francois and her husband" etc. When the two reviews were posted I received the following message; "Thank you fo... Latest reply by Tommy235
    Hi,My host has never provided me any apartment. He reached out me on WhatsApp and told me. I don't have the apartment ready which you booked but here is other option 1.) some room in hotel2.) some other apartment ( don't know where ) I told him that I'm n... Latest reply by Vaclav7
    I have a 3 unit building. Guest booked the basement apt. It’s quiet. Guest called me at 1am screaming at me, complaining that she can hear a person walking in the apartment above! Walking! I checked and the lights in that apartment are out. They (floor ab... Latest reply by Connie504
    Hello, Everytime I need to do a refund I also have an issue. I’ve had to do refunds last year a few of them with PayPal and never received my money so I just kinda let it go . This time I recently had to request a refund about a few days ago and it states... Latest reply by Bhumika