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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello, Everytime I need to do a refund I also have an issue. I’ve had to do refunds last year a few of them with PayPal and never received my money so I just kinda let it go . This time I recently had to request a refund about a few days ago and it states... Latest reply by Bhumika

Hi everyone My name is Shanice. I am 26 years old. I am moving to Malta soon (June 2023). I am looking for a nice apartment for a single person. I have a budget of 500 Euros monthly. I would like the apartment to be modern and furnished. If you are a ... Latest reply by Shanice22

HiI had a guest book for a large concert event in August. He has now recently canceled and wants a refund of 837.00. I was going to agree less a cancellation fee and when I went to process it said it would be takenout of my next payout which is next week,... Latest reply by Helen744

Air bnb should make it compulsory to make host secure door locks on external door. They should also make it law to have lock on bedroom doors. Latest reply by Helen3

Multiple request on initial reservation. Bring boat and trailer, etc. . Which I went out of my way and appeased. Agreed to alter initial reservation. Upon greeting guest, rude and condescending. I explained that this was a shared space and maybe there was... Latest reply by Lee4720

Hi,I had 4 upcoming reservations cancelled. On the inbox notes it says "Cancelled by Airbnb". Two of the guests have reached out wondering why we cancelled. We didn't! One guest asked if it was a mistake. This has happened to her before. I assured her it ... Latest reply by Mike-And-Jane0

I have a guest who will be here for a couple more weeks and whose behavior is now moving beyond nuisance level. It was clear early on that she was searching through my things, but she hadn't taken anything, so I just figured she was nosy and bored. Then ... Latest reply by Fred13

First, it's important to understand Airbnb's policies around guests under 18 years old. According to Airbnb's Terms of Service, users must be at least 18 years old to create an account, book a reservation, or host a listing. However, there are some except... Latest reply by Abraham189

Hello everyone!!!! I have an issue as a guest.On 4/2/23 I booked the wrong dates and my price was $162. The host allowed me move the dates.I was trying to pick the dates but it did not allow me because the host blocks certain dates using check-in and chec... Latest reply by Fred13

Twice now I have had a situation when I have emailed a potential host asking how far they are from a certain landmark, and instead of their responding, they just declined reservation request. I wasn’t even actually asking to reserve, I just went through c... Latest reply by Frances3408