Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone, I have seen some same topic posts, but I would like to share my thinking on this matter: Unfair guest reviews.I have a lot of 5-star reviews but my rate overall is not a 5-star because of some I think unfair reviews.This is how I welcome ... Latest reply by Amerissa0

Hey guys, For some reason, after being steadily booked all summer and only 1 cancelation...yesterday I suddenly got 3 cancelations back to back all in one day within a few hours of each other... Is something going on??? I checked my pricing as well as lo... Latest reply by Rebecca1603

I'm an experience host. There's an increase in the number of guests who cancel the experience and ask for a full refund even it's beyond the specified cancellation period. I ask them to go over the cancellation policy once again upon booking, but there ar... Latest reply by Rebecca1603

Hi I am a SuperHost and I want to know how to follow up on a Extra Charge that we asked Airbnb to get involved in. It says "In review with Airbnb" and has for some time. What are my options now.....How long does Airbnb try to get ahold of the Guest? Latest reply by Bhumika

So I've read many comments on this subject. First yes there is a national registry for emotional support animals and people without disabilities in general are lucky. Mental Illness is a disability. Second all support animals are registered somewhere and ... Latest reply by Helen3

My most recent guests have off loaded their supplies consisting of food items, cleaning products, large bottle of alcohol, 2 large sleeping mats and clothing. They also filled the large council rubbish bin for the property. I will need to make a trip to a... Latest reply by Lorna170

We need bookings for our property situated in Varanasi, Uttar Pradesh, India. Please book our property for this holy and sacred City besides the river Ganges. Latest reply by Rajesh-Kumar1

I just signed up for Airbnb but when it asks to verify my phone number I get the message "sorry something went wrong" or "this phone number is not supported." I've had this phone number since 2003 (cell phone) and my carrier is Xfinity Mobile which it sh... Latest reply by Rod2500

We have been on Airbnb for over 10 years. We have some understanding of how this works. Recently, we had a local family who was having their home tented for bugs bring 2 cats and a dog to our 1 dog under 40lbs friendly home. We didn’t find out until they ... Latest reply by Phil-and-Lacy0

Hello to everyone I had my first guests the 17 days on the third day. I asked them to leave. activities. They were smoking marijuana and were destroying my property Guest were upset Left. A negative review that is not accurate They did this... Latest reply by Bhumika