Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I recently started hosting again after a long hiatus. I had no troubles with my first 10 guests and am waiting for my Superhost status to be reinstated. But today a guest arrived for Canadian Thanksgiving weekend and asked for a discount. He pointed to ... Latest reply by Fred13

I am very concerned that Airbnb are retiring their Email Alias function in September. To comply with current and new legislation in Scotland we have to provide a considerable amount of information to guests, which we currently do for bookings from all pla... Latest reply by Paul-and-Dawn0

Need support for my listings Latest reply by Aman4579

Hey,I booked an apartment from 7 - 12 October and when I got there I found guests already In the apartment staying until October 14th and when I asked they said they canceled it but when they found out that there's no refund they decided to stay.I have tr... Latest reply by Helen744

Hiiii All, I am fairly new to Air BNBand I was wondering how do you handle a $50.00 Debt that a client created on your TV bill? They watched WWE and it charged $50 to my monthly bill. Thanks Do you block that from your tv? Thanks Latest reply by Helen3

I am a resident at a large residential apartment complex where all tenants are screened prior to move in for safety purposes. I recently found out that the property mgmt company is using several units as airbnb short term rentals requiring minimum three n... Latest reply by Mike-And-Jane0

Hi there, Ive had two great guests and no interest (apparently) since. Maybe I was lucky with my discounted new member rates. How does one get an AirBnB noticed ? Latest reply by Sandy894

Twice in the last few weeks, I have had reservations for one or two guests, but ended up with a family of seven on a reservation for one guest. They even had the audacity to sign my guest book with names of the entire group.. The most recent was a reserva... Latest reply by Ana2038

Has anyone else had this problem? I accepted a booking for a month period in our caravan but when I checked details they had put a discount of over a thousand pounds which I wasn't aware off I cancelled it 5mins later & guest where completely understand ... Latest reply by Debra300

I have updated my profile to show my partner. How do I add his name to the profile? Latest reply by Mike-And-Jane0