Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Regarding Host ** **[Personal details removed in line with - Community Center Guidelines] I am writing to you to describe my encounter with the host for Air bnb location mentioned above whom I believe is running a SCAM. On 5 November 2021 I contacted the ... Latest reply by Suzanne80

My rules clearly state that the entire premise is NO SMOKING. I even have in my details that I send prior to checking in that it is against the fire marshal to have any flames on the entire premise and that if you smoke you must leave the building. Our ... Latest reply by Tina9803

Hello, I am a new host and I would like to know about how AirBNB works, if someone could help me, I would appreciate. Thank you Latest reply by Bhumika

Guys, need some help. Would like to know if it's normal or not have too many days unbooked through the month. somebody can help me with that? [Title updated by OCM to make it relevant to the post] Latest reply by Bhumika

I have been a host for almost a year and I am already a super host. I also think my unit is reasonably price and cheaper than some of the other units with the same quality. I have a good rating (not as many as the others) and the reviews are good, but I d... Latest reply by Kirsten266

Hi, I have made the paymeny for long rental but still not get any email conversation Latest reply by Bob297

Hi all! We are currently hosting a family who told me from day one that they would be bringing one dog, who is a support animal for the husbands ptsd. She didn’t ask me to waive her pet fee ($30) because of this, but we are still new as hosts so I thought... Latest reply by Fred13

Our cabin is in the mountains which is cool even during the summer. We do not have AC’s as listed in our listing. But we have cooling fans in every room as also stated in our listing. Our guest however decided to take it upon themselves to bring in portab... Latest reply by Fred13

    When you contact about issues and mention the clogged shower this should not be the response you get. The fact Airbnb has hosts that insults their guests is insane. I saw her leave a rude reply to someone who complained about the couch and others on ... Latest reply by Nicole3224

Hi there, just prepping for my first guests on Friday. I noticed in the chat option a request/send money button. Is this purely for compensations/reimbursements etc? Will the payment for their stay be auto released to me after their stay? I now this info... Latest reply by Erika1026