Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I've never used this website before. The property I am looking at reflects the image below. It shows Taxes included in the Monthly Before Taxes. Are there other taxes to be paid? Also, some listings show an Airbnb fee. If it is not listed in the Payme... Latest reply by John7894

Hello and Goodbye, After many years of using Airbnb, I am happy to report I bought a house in Mexico where I like to spend my winters. I'm done with Airbnb and happy about it. A big reason for doing this was the declining quality of airbnb's, especially ... Latest reply by Kevin3246

I have a guest checking in today. It's 7 p.m. and they just advised me they will arrive tomorrow. Latest reply by Robin4

Hello, We are in a long stay, and 3 days ago the stove/oven shut off - no power. We were in the middle of cooking dinner, and had to throw stuff away and order takeout. We notified the host immediately and that this is a big problem for us, and we tried t... Latest reply by Lorina14

The calendar is pink and won't allow editing. This is a problem because I have multiple listings. I have opened and closed the application but the problem continues. Thoughts? Latest reply by Joan2709

Hi Chicago Hosts, I have two guest bookings to transfer to a Superhost in Chicago, Ravenswood area or 60640. June 8- July 10 and Aug 24 - Sept 28,2024. About $2600/stay. Rather than cancel, I'd rather refer them to another host in the area. Thanks,Vlad Latest reply by Helen3

I love the idea of the pre-book popup message. But apparently it is only available if Instant Book is on (if I am wrong about this please advise). What is the logic behind that? Whenever I get a booking request I manually do a quick reply to reinforce ... Latest reply by A-J-39

Hubby and I were in London to move my daughter back to Scotland. We booked an Airbnb close by so we could set off early the following day. An hour before check in (3pm), I received a Whatsapp saying that there was a "maintenance issue" and we would to be ... Latest reply by Fiona904

I am contacting this department for an update on an escalation request I filed for reservation code **. ] **[Sensitive information removed in line with the Community Center Guidelines] Latest reply by Rebecca

Hello I am Anna McDougall I have AirBNB house located in West Hobart I am wonder why I am no client for the last 4 month I wonder if I am still on listing in Airbnb. Latest reply by Danlee1