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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi all, With less than a month to go until a trip for a multi-day event, our host cancelled, with the reason that the property is going up for sale. However, the property remains available on Airbnb, apparently with lots of availability, with only one of... Latest reply by Mike-And-Jane0

Hello everyone, my name is Martha. I would like to get your advice about being a host for the first time. I just created my account and I will be renting my house as Airbnb. Latest reply by Ana2038

Hello! I see there are many Hosts asking what to do when guests break rules, so I thought I would share a "quick reply" I have now drafted, to send to guests in this situation. I recently experienced really hostile guests who completely disrupted my enjoy... Latest reply by Zheng49

Airbnb locked out my hosting account on March 16th, 2020, without a reason and canceled all future reservations. On April 11th, they accepted that they made a mistake and they fully restored my account. They paid the full amount for the incorrectly canc... Latest reply by Hellen1

We have earned Super Hist Status again for 3 years in a row! Latest reply by Rebecca

Hello, I have a guest who disconnected all WiFi which includes my Nest thermostat which I need connected to monitor proper operation of the heater. The climate reaches below freezing and I need to ensure proper temps so pipes don’t burst. I tried contacti... Latest reply by Rebecca

Good morning teami’m having a problem with my host, i asked to change dates for my reservation 10 days prior and he couldn’t help and now the host cannot give me refund as i didn’t make it to the reservation Latest reply by Helen3

Hi All,I need help and advice urgently. Below is a message sent to Airbnb via web form ... it tells you everything you need to know.. How do I go about escalating and who do I complain to? This is a complaint against Case manager Dua (unfortunately I have... Latest reply by Bella31

Is there a simple way to offer discounts to exceptional guests for their next visit other than a QR code? Latest reply by Laurelle3

I don't know about you but I've been getting lots of really short and somewhat meaningless requests to book by lots of first timer guests. They immediately set off my spider senses when the profile is incomplete and has zero info about the possible gues... Latest reply by Susan5762