Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi everyone. Just a quick question to see your views.We have noticed that the reviews system isn't showing a true overview and finding it a little frustrating .we have found that the guests have worked out that if They are rule breaking they don't review... Latest reply by Rebecca

Hi there, I have a current guess in that are staying for 20 days. As part of the deal i’ve offered a mid stay, mid clean turnaround. With change of linen. The cleaning company as a safeguarding it situation, I’ve asked me to ask the guest to lovk their va... Latest reply by Rebecca

Hi! I am in South Jakarta or to be exact, Tangerang Selatan, the suburb area just outside of Jakarta city. it is my side business to run my own B&B in my own Balinese Villa without guests having to visit Bali. I am more inclined to host guests of 2 weeks ... Latest reply by Quincy

Hi Hosts and Hostesses, My name is Angie and I'm a 27 year-old British Latina who is almost a year into hosting on air bnb in Torrevieja. So far so good but still trying really hard to earn myself a 'guest favourite' or 'super host'. I've noticed that my... Latest reply by Quincy

Appreciate your support for getting booking for my villa Latest reply by Janmejay0

My guest is staying for three months and when I went by the unit I noticed an extension cord running from the outside outlet to their electric car. What is the airbnb policy on guests charging their cars and not mentioning that they have an electric car.... Latest reply by Mike3425

Good morning. I am Rosi. I was born in Rio de Janeiro, Brazil, but live in Massachusetts, USA. About one year ago, my husband and I purchased a flat in Rio. It is 250ft from Copacabana Beach. The unit is very cozy and charming, we made some improvements, ... Latest reply by Rosi782

Hi,I have reservation for a month in a house after check-in got to know that the house is not in good condition, flies are flying in kitchen, washroom and bedroom. walls, windows are dirty. washroom ceiling paints are peeling out and dirty. when I raised... Latest reply by Mary1523

What questions do you ask prior to approving a booking? I just booked my first guest. Of course I want to avoid issues and damage to the property. Looking for best practices to do so. [Title modified by OCM] Latest reply by Roxana249

Hi, can anyone guide me on how. See a special agreed offer to a guest so that thy can book? Latest reply by Elisa