Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I do pretty decent volume and have pretty good guest communication systems. But fairly often we have guests that aren't too tech savvy or able to navigate the platform well. They want to rebook the property for a different set of dates, but have trouble f... Latest reply by Elegant-Homes-Retreat0

I would like a advise about my listing Latest reply by Elegant-Homes-Retreat0

Good day, I am Inat I am a new host in Jamaica. I have over 200 views but only had one booking. I am wondering if it’s pricing though it’s not at the highest rate. Any tips? Regards,Inat Latest reply by Inat173

I can see that one other person had a similar issue to the following, but surely there are more people...issue as follows. For some reason my Chrome Airbnb session on my PC has been logged out, and I have been asked to complete a Mouse and Cheese CAPTCHA/... Latest reply by Helen427

I have had guests for 9 days. I met with them last night and confirmed 11am check out. I just got home from work and everyone is still here with dog and all their stuff. I had plans that have to be changed and it will now be an imposition to get ready fo... Latest reply by Jeff3157

I have a couple of properties across Lahore, and looking to put them on Airbnb. There is a property in Nishat Colony, and one of my colleagues told me that it * is not worth to put it on Aribnb even though its close to the airport. Any comments with exp... Latest reply by Sumaira4

I had a guest that completely ruined my property and I am no longer able to book the place out for the next 2 months.I filed a claim for over $20k. Immediately after I filed the claim, I received his review specifically saying that "Everything was lovely ... Latest reply by Norman--Renate0

Hi everyone. I am a new host that listed my property on March 22 of this year. Hosting has been great so far until I hosted a guest in April. I've decided to vet all my guests before they book. So this guest has five 5 star review, she reserves for 6 peop... Latest reply by Shelley159

I have just received a request for 1 more than my occupancy which is 6. The house actually can accommodate 8. This is the first time a guest has asked this, and I am not sure if I would be placing myself in an unwanted situation. How would other host... Latest reply by Lorna170

I have had well over 150 different renters over the last 2 years and have a 4.97 rating. These few days are college graduation where I have a townhouse airbnb and someone booked and stayed 2 nights, then someone new is coming in, and the guest who stayed ... Latest reply by Joan2709