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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am utterly gobsmacked.A guest requested a discount.I have a soft spot in my heart and foolishly agreed.The guest, traveling from overseas, requested assistance with groceries/delivery...I volunteered to shop and leave the items in the refrigerator to gr... Latest reply by Rebecca

I am having large groups visit, which is completely okay, but the cleaning takes more time. I saw where an extra charge can be added per guest. I want some tips on how much to charge and after what number of guest should I charge?

I have found an apartment that i wanted to rent for £1300. I put £650 credit in my account to secure the booking on part pay now and part pay later. When i went to secure the booking AIRBNB wanted the £650 credit and then another £325 debit to secure and ... Latest reply by Emilie

I would like to know a location of a booking my husband made Latest reply by Emilie

I’d like to raise an issue I believe falls under Airbnb’s review and extortion policies. A recent guest left a review claiming “bedbugs.” This was a false public health allegation. I had a licensed pest inspector complete an inspection immediately after ...

I rented a place and when we walked in it had a moldy smell. I am very allergic to mold but I said well let’s see maybe it’s just very musty smelling and I won’t react to it. Well within a short period of time my throat was getting very tight, I was cuffi... Latest reply by Enri1804

Hello all, I am concerned about a privacy violation. I have already obtained my refund thank goodness. I am a guest, not a host. This is not one of those "my host entered without my permission !' posts. This is different. This is not an easy read, it requ...

I have spent 2 weeks just trying to obtain a refund for a 2 night stay at a backhouse booked thru AirBnB when and intruder enter into our backhouse in the middle of the night so we left and had to find lodgings elsewhere at 5am!!!. After much work on m...

I am trying to make a booking but the app will not let me confirm dates ? Latest reply by Elisa

Hi I was given 2 gift cards to use to make a booking on AirBnB for a family trip. Why can't I pay the deposit using the gift cards, I want to pay the deposit now using them, and pay the remaining balance when it's due by debit card. Latest reply by Robert9371