Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

1. Is there some way to blocking having to invite to book or decline an inquiry? 2. Is there some way to block an annoying person who has been asking about my rental for two months. It got so bad I blocked the dates she is inquiring about. Latest reply by Nur785

Hello fellow hosts. I’ve recently started receiving spam inquiries where the “guest” is asking to communicate through WhatsApp. I’ve insisted that all communication be done through the Airbnb app and have reported each one but just this morning I received... Latest reply by Rhonda45

@Links1 We've been happy to rent our casita through AirBNB for two years. Prior to that, we rented out our second home, also in Santa Fe. We are Superhosts. After 43 5* reviews, we had a guest who destroyed towels which could not be cleaned. We used Air... Latest reply by John6686

Hi, I've been a host for several years, however this is my first time renting out my entire home. I put most of my things in my garage, left plenty of space in dressers and my closet to hang clothes. I'm even staying in the apartment attached to it and ha... Latest reply by Helen744

If i request money and guest states theysent it how can i verify ? Latest reply by Helen744

I have received about 7 requests from questionable guests, since October 2022. Often with dubious names (Kane, Tomp, etc). They have no host ratings, they are "new accounts", they have no picture, no bio, no indication to where they live, and they ask a ... Latest reply by Fred13

I had a really stressful situation on Monday, I am very upset how I was treated by both a guest and Airbnb support. I feel hopeless and deflated. Guest booked 5 night stay starting last Monday, in her first message guest wrote they will check-in at 8pm. O... Latest reply by Ania2268

Hej thereWith my username rogerdellapietra I' did a booking in Ascona from June 12 to 16th. I've agreed with the owner that I can cancel it by contacting you community support. Please feel free to contact Janine to confirm. The locations name is via liv... Latest reply by Bhumika

Does anyone use an event agreement form when wedding receptions, weddings, birthdays, etc are permitted? Latest reply by Mike-And-Jane0

Hello, My name is Sophia. I just started being a host of my house; Olympia, WA one month ago. I am not young and not good at all technology. I need an experience mentor. Latest reply by Van9315