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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, Is there a way to reschedule the second payment, that is to postpone it with 5 days? I understand that the host doesn't manage the payments' scheduling and Airbnb answered that they cannot change it because everything is automatically resolved in t... Latest reply by Dave-and-Deb0

I would like a good review from my last renter. I know they had an amazing time at my place. However, they did some damage that I need to be compensated. How do I go about getting reimbursed and still getting that great review??thank you Latest reply by Mike-And-Jane0

Hi all! Not so long ago I started renting my apartment, everything was good, guests came and went happy (judging by the reviews). But recently something terrible happened! After another guest, when I came home, valuable things that were provided especiall... Latest reply by Munnu0

I have tenants that want to extend their stay for another 3 days and are wondering if they can waive the additional service and cleaning fees. I am okay with both if this is permissible. please advise Latest reply by Dave-and-Deb0

Fyi: Under Florida Statute 509.151, the crime of Defrauding an Innkeeper occurs when a person obtains food, lodging, or accommodations at any public food service establishment, hotel, motel, or temporary lodging establishment with the intent to defraud th... Latest reply by Jain32

My account was locked. How should I do? Latest reply by Dan18867

I just had a bad stay at an AirBnB in Portland, Oregon. Black mold and exposed pipes in the bathroom. No ice maker and no ice tray. No free parking. Overall, it would have been cheaper and better to stay at a mid-range hotel. Then the request from the ho... Latest reply by Helen744

Hi from the Midwest USA. I have a tenant who has been in my rent house since March. They are leaving this Friday. My contract says tenant pays for first service call and now they are getting ugly and fighting it. Have any of you had this happen? I don’t w... Latest reply by Sara7987

How often are renters being duped by a listing that is misrepresented, then protected by ABB? We have had nothing but great expieriences with ABB in the past, but this last attempt was a disaster! The unit we rented ended up being next to government housi... Latest reply by LaWanna0

South Croydon Sanderstead Latest reply by Paula