What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Due to unavoidable circumstances, I was unable to use the reserved accommodation. So I explained the situation to the host and discussed the refund with the host. The consultation ended well and canceled it as the host told me to. However, the host ... Latest reply by Hyun-Jin1
    This is a general question, regarding Guests cancelling their Reservation within their grace 24hr Cancellation Period.Hypothetical scenario :- Guest books this afternoon for to stay with us tomorrow night.- Guest then cancels their reservation between thi... Latest reply by Anthony223
    Weekend guests at my ski condo - He gave me only 4 stars for value but ONLY 4 STARS for location after stating in his review that the location was good. I am answering him as follows and would like to know if this may be harmful to me? I removed the na... Latest reply by Merrily2
    A "no-show" guest who forgot his date of arrival and wanted his $38 dollars refunded has managed to give me an inside the home review even though he never crossed the threshold. Airbnb say there's nothing they can do and that he had the right to review be... Latest reply by Gary1151
    I'm using Airbnb nonstop and I love it. Recently I encounter an uncomfortable experience and I would like to hear your opinion please. Just to note, it's Airbnb plus and I assumed it should be better, but I was wrong. Unfortunately, I booked this place fo... Latest reply by Christie137