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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

We stayed at a certain location in Fort Pierce, FL during the month of June 2025 and we are trying to get in touch with someone named Brandon who left a review and seems to have joined AirBNB only on month ago. Does anyone have any idea how to go about ge... Latest reply by Adam2418

I'm looking for insight on how others approach situations like this. When it comes to "service animals," I understand we're limited in what we can ask. I typically just inquire about the breed and age. In this case, the dog was a 6-month-old Cane Corso. T... Latest reply by Jennifer5349

Hi. I've charged a £400 cancellation fee from a reservation made several months ago. It has only just been brought to my attention when it was taken off the payout for a recent stay.The guests made several false claims of problems at my property and cance... Latest reply by Dave1581

Hi, I have a Aibnb Acc in Singapore with some trips done on it. After i have migrated to Uk I wanted to use credit vouncher to offset some cost however it doesn't allow me to add as my account is from diff currency? So I have to create a new Airbnb accoun... Latest reply by Mike-And-Jane0

Despite overwhelming evidence, including documented policy violations, property damage, harassment, and complaints from other tenants—Airbnb refused to remove a retaliatory review from a guest whose reservation was justifiably canceled by an Airbnb Ambass...

My guest asked to leave my accommodation 3 days early a week before the end of their 3 and a half week booking. This was due to unexpected changes to their international travel plans. I helped the guest to request a change to the length of their stay with...

Air BNB would report when a host cancelled a booking, a message in the reviews stated “the host cancelled this booking XXX days before” but I cannot find this message in any reviews now - did they remove these? or hide them? Latest reply by Monica2697

We recently rented a A-frame cabin located in Carnelian Bay, from the host Vacasa. Unfortunately we did not enjoy our stay as much as we would have wanted. The cabin was not clean to anyones standards, there were household hazards for dogs. We would like ... Latest reply by Cerissa1

I have a request from a guest that has been on AB&B for several years with a 0 star rating. There are about 4 reviews but all with a different name. How to politely decline the offer? Latest reply by Alex

I had a Guest that needed to reschedule his booking from July 11 through the 13th to September. I accepted the change, but the dates for July 11 through 13th are still showing booked by the same person. How do I release that booking Latest reply by Alex