Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Has anyone here experience with Payoneer as a payout method? I'm considering switching since lately the bank charges on international wire transfer have quadrupled! My bank deducts 115 for every payment I receive, but all of a sudden there are other bank... Latest reply by Caren211

I AM VERY DISAPPOINTED BY HOW AIRBNB SUPPORT WORKS. I am having a very serious issue, but their attitude is very indifferent and unreliable. THE RESPONSES TO THE MESSAGES I SENT THEM ARE DELAYED. SOMETIMES SUPPORT MANAGERS DON'T READ MY MESSAGES CAREFULLY...

It's my first time listing my property on airbnb but I've worked in the real estate rental market for a decade. My house is 3br 2bth, 2 car garage. My price point is a little lower than the area ($105/night) and lower than airbnb's suggested price ($136) ... Latest reply by KRC-Properties0

Hello everyone, I have been a user of airbnb since 2014 as a guest and I only have 5 stars review. Because I loved the platform, I have decided to become a host 3 month ago.I became a super host and yesterday I was surprised to see that my listing got su... Latest reply by Pete28

Hello.I came home yesterday from a 3 days stay at an Airbnb in Larnaca, Cyprus. We were three persons staying there. After night nr 2 out of 3 we started getting bedbug bites (they usually don't show before a few days). So we checked the mattresses and lo... Latest reply by Paula

I just started hosting in December. Wondering whether January is low season for travelers in Diani Kenya Latest reply by CaROLiNe2705

Just sharing that I had the first guest and they put incorrect information. It upset me for few days but I know, it's a business and we get people like that. I guess, I will wait for the review from the guest first and then will post review for them. Wher... Latest reply by Paula

Hi, We are new to airbnb and just started hosting 7 months back . We are getting really good reviews and ratings from customers but would like to see how we can elevate our listing to get the "guest favourite" tag. Thanks for your tips and suggestions. Latest reply by Rebecca

Hello, I’m sorry, I need to have a bit of a rant out over a three star rating recently given on my hosting, after a series of five stars which were bringing me so close to the super-host status, (I started hosting in March). The sting experienced is pain... Latest reply by Rebecca

I have been hosting in my small town since 2017. Had supper host status right through but lost it through COVID. Have had severe lack of bookings the past several months. Is it due to higher fees Airbnb is taking? I have lowered my rate well below what I ... Latest reply by Sandie70