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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

How can we improve our booking rate increasing during winter time? Any suggest? Latest reply by Lorina14

Hi Anybody else have this 2-step authentication not working too?SMS is not sending code.Phone call is ending without any code stated.No option to use email any more.previous code from email not working.Payed out button in Earnings is not accessable.I comp... Latest reply by Svarfhóll0

Hello all, Today, I would like to share one of the most reported cases on communication and fraud. There are sometimes guests who make enquiries to negotiate "off platform prices" or try to book a space for someone other than themselves. I’ve noticed t... Latest reply by Joni--Johnny-0

Hi All,Im hoping to get some advice on pricing during the slow season, in an area that is NOT a vacation destination but can achieve 80% occupancy. Ive just listed my home in such area and have noticed using dynamic pricing that some more experienced host... Latest reply by Arianna605

So, 10 days after we left our stay ** in Virginia Beach, the host claims that we owe $350 for removal of the entire toilet to unclog it due to items being flushed. Now, the toilet was working fine when we left on 12/23, and they claim that it was cleaned... Latest reply by Sophia

Guest sent a message on Sunday saying she wants to cancel her reservation starting this Friday . I told her to feel free to do so . We have full refund up to 5 days prior . She hasn’t cancelled so far . When does the 5 days start ? I’m thinking 5 full ... Latest reply by Alex1485

Dear Air BnB We are now proceeding with our solicitors and debt collectors regarding the funds we have been charged for via 'damages' which wasn't our fault within the property in Isle of Sheppey. Phone calls made by yourself and phone calls we have retu... Latest reply by Helen3

I get a lot of inquirys about booking my properties for corporate employees. A LOT! and all of them are secretary's, personal assistants or travel coordinators that book for their employee ** using their personal Airbnb account. When I request that they... Latest reply by Helen3

I recently came to Washington DC for work. I chose to stay with Anj. In the end, I could not check in. I did not get a refund. During the entire process I interacted with Anj, I felt mistreated. She was rude and cold. Not responsive. She changed the check... Latest reply by Helen3

I live in a flat below an Airbnb that is incredibly poorly managed, by fully absent, greedy hosts. I bought my flat before the property above was an Airbnb and could have never predicted this. The Airbnb host works for the flat owner, who is also my freeh... Latest reply by Helen3