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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

My last guest hosted a huge party and left more than 15 bags of trash at my place upon leaving. I tried charging for the extra guests and additional clean up fees and the guest did not respond so I escalated it with airbnb. I got a message from someone fr... Latest reply by Fred13

Hello all, I am retired and have been a superhost for 9 years. Sadly I have had to contact superhost support more times this summer than all the other years combined! Most recently I contacted them about my last guest who booked my place for 2 nights... Latest reply by Gabrielle84

Place to stay in Sherbrooke Quebec Latest reply by Glory30

We just returned from a trip throughout England and Scotland. We booked a new reservation every day. I was stunned that suddenly the listing in Aberdeen disappeared completely from the website. I was unable to get any additional information from the host ... Latest reply by Mike-And-Jane0

Hello, Is there a way to reschedule the second payment, that is to postpone it with 5 days? I understand that the host doesn't manage the payments' scheduling and Airbnb answered that they cannot change it because everything is automatically resolved in t... Latest reply by Dave-and-Deb0

I would like a good review from my last renter. I know they had an amazing time at my place. However, they did some damage that I need to be compensated. How do I go about getting reimbursed and still getting that great review??thank you Latest reply by Mike-And-Jane0

Hi all! Not so long ago I started renting my apartment, everything was good, guests came and went happy (judging by the reviews). But recently something terrible happened! After another guest, when I came home, valuable things that were provided especiall... Latest reply by Munnu0

I have tenants that want to extend their stay for another 3 days and are wondering if they can waive the additional service and cleaning fees. I am okay with both if this is permissible. please advise Latest reply by Dave-and-Deb0

Fyi: Under Florida Statute 509.151, the crime of Defrauding an Innkeeper occurs when a person obtains food, lodging, or accommodations at any public food service establishment, hotel, motel, or temporary lodging establishment with the intent to defraud th... Latest reply by Jain32

My account was locked. How should I do? Latest reply by Dan18867