Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Where do I stand with my booking now I'm here as a guest and my host is giving me no rooms for my dog to move around or enjoying the cottage when we booked the cottage, there's nothing stated that dog under special strict rules. Not allowed on carpet and ... Latest reply by Nora1080

We have a local person staying at our air bnb. Tons of suspicious looking people / cars coming and going all day. This is the second time this has happened in the past month. There are similarly priced air bnbs around with vacancies, I imagine they are ha... Latest reply by Gloria944

I just spent 4 days going around in circles: I was trying to share a listing of a place I previously stayed, with a friend who will be traveling with me next fall. At the same time, another friend was trying to share a listing with me of a place she ha... Latest reply by Pat271

I have only been hosting for 9 month and have had a problem with a guest getting in to the house recently. I have a combination lock on the front door and the door knob lock is not to be used. My cleaning company had a new cleaner and when they left the... Latest reply by John5097

Hello was wondering if anyone is seeing a slow decrease for bookings during the months of May-July 2023? Is this normal and is this off season ? Latest reply by Fred13

Hi. I just opened a private room rental in Madonella and it’s booked for April and May, also part of June. bookings are flowing, now I understand how much work hosting needs and I have a full time job. Sometimes I also need to travel and I’m out of Bari.I... Latest reply by Bhumika

I booked my first room using AirBnb today but I was not aware of ID verification rule in India. Now, the ID which I put didn't had my updated picture so it was rejected. I reached out to customer care, they are saying that it will take around a day to con... Latest reply by Mike-And-Jane0

Does airbnb has no official thread for feature request? I love airbnb and use it everytime I travel. However I've been really missing some features: - an official feature request possibility - filter the search by bed type, house type (private room, s... Latest reply by Bhumika

Hi been a host on Airbnb since 2012 and super host since the time of inception of the program. In all these years I haven’t faced any issue with bad behavior however unfortunately my current guests have crossed the line in many ways. For nearly a month no... Latest reply by Adita0

I was looking for a condo for rent in Toronto, and I and the host kept talking, and then she sent me an email to finish the book. The button redirected to a website starting with this URL: **[Link removed due to safety reasons - Community Center Guideline... Latest reply by Bhumika