Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

We have had an extremely nasty guests. Not only left mountains of garbage after themselves, they left a nasty review and now keep sending me nasty messages. Help center is a fake, no living being now assists you at airbnb. What do I do? Latest reply by Yelena30

I am suggesting more payment options made to host like world remits , crptocurrencies in the like of btc wallet acc, usdt wallet account and more which is in a matter of seconds not to wait till 5 to 7 days which is gross to wait that long...Its also mov... Latest reply by Helen3

Hi everyone, I am super new to ABNB and bad thing already happen to me on my second guest. I am checking to see if anyone run into the same situation and want your opinion about how to handle it. I have a last minute guest that booked for the weekend. A... Latest reply by Tamara682

Hi Airbnb community, I am looking to launch my 3rd airbnb soon! This one has a pool that I am about to begin renovating. The main thing I wanted to reach out to you (Airbnb community) for support with is to find out if there is a higher demand/more reven... Latest reply by Sarah977

Hi! My property states very clearly in many places it is non-smoking in or around. I currently have 3 guest that have broken my rules. My Ring camera outside detected motion when they arrived early and sent me a notification. I never bother to look at the... Latest reply by Russell288

I’m pretty new to Airbnb and I received this message…….”Unfortunately, we’ve received quality assurance information regarding this guest and we’re no longer able to support them as a member of our Airbnb community. Your calendar should now be open for the... Latest reply by Sarah977

Hello - I have a host staying in my guest room while I'm in the apartment. She's staying for another 4 weeks so I'm looking for tips here. She seems like a good person but lacks some common sense and/or is trying to make things difficult. Week 1 is wrappe... Latest reply by Sarah977

I have messaged them but no response. Can I call them? Latest reply by Gillian166

Hi there Originally here in the UK we took away all 'collateral' such as books, cushions, throws etc from our private room Does anyone know if it's now OK to add these items back into the room? Latest reply by Alison675

Hi there, I only have six months as a host so many things are new for me. This Sunday afternoon, the internet service was down in our property and unfortunately, after we personally went to the property and tried to fix it calling our provider, the intern... Latest reply by Mark116