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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi, i am writing for any type of help. I purchased a home on September 19th 2025 from a couple who rented it out on Airbnb. They were told to delete there account and the house associated with it which they did and so i created my account. Everything was ... Latest reply by Vlada38

Bring back categories please! It being gone has led me to leave using airbnb as much and turning instead to AI or other sites that help me find a stay irregardless of location..... Latest reply by Quincy

Today’s topic is about an Airbnb Ambassador and their Supervisor who, deliberately and knowingly, ignored our warnings and interpreted Airbnb’s cancellation policies at their discretion, effectively SEIZING OUR EARNINGS and disregarding a clear error on A...

We and our family have been hosting on Airbnb for many years. For the past three years, we have also been renting out two rooms in our home. Everything used to be fine, but especially this year, we started experiencing serious problems because of Airbnb A... Latest reply by Murat192

존경하는 에어비앤비 팀께, 안녕하세요. 머스트스테이 호텔입니다. 10월 6일 더블룸 예약(HMTW4ES5ES) 과 관련하여 발생한 위약금 부과에 대한 정식 이의 제기 및 재검토를 요청드리는 내용입니다. 저희 호텔은 해당 사건 전 과정에서 어떠한 과실도 없으며, 고객의 의사에 따라 최종 취소가 이루어진 경우이므로 위약금을 부담할 사유가 없습니다. 구체적인 상황과 이의 제기 근거를 아래에 상세히 제시드리겠습니다. Translation added by C... Latest reply by Emilie

On September 16, my home owner and I were informed that one of our listings was subject to removal because of a duplicate listing. This is untrue, and we immediately appealed and were told we would have a decision within 7 days. 7 days came and went with... Latest reply by Emilie

Host wants to raise the rate of the rental. She just emailed me. Latest reply by Joelle43

I just got a review with a few complaints — one of the main ones being that Airbnb didn’t refund the guest.I submitted a request for review removal since that’s clearly against Airbnb’s review and content policy, but it got denied. Customer support says t...

Hi EveryoneI’m reaching out to request help escalating an issue related to a false 1-star review on my listing. A recent guest overstayed by 2.5 hours past checkout without notifying us or checking out on time. When we informed him about our clearly state...

Has any host dealt with guest brining pets which I do allow. But the dogs are all over the couches. What to do with cleaning the furniture? Does anyone have suggestions that work? Latest reply by Bertha89