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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi I have been wondering about what guests rate when it says "value"... Because value is always subjective... I assume they are valuing what they are getting for their money. Right? But I still don't understand because what are the guests comparing this t... Latest reply by Barbara83

Will Airbnb let me know if a guest writes a review for me before I write one for them? Latest reply by Lorna170

Hi all! I have a question. (Am I in the right place to ask this question- I don’t know but I’m gonna just go with it anyway) I just tried booking my first Airbnb. I found such a cute little place to stay for a week next year and was super excited. I requ... Latest reply by Fred13

Is anyone else frustrated with the changes to special promotions? In the past I am able to go in and edit a promotion. For example, I put on a 20% promotion and realized that I really only wanted 10% so I could go back in and edit or The other way around.... Latest reply by Ashley1116

Airbnb is worst company ever, no doubt I would suggest whoever see this post, do not use Airbnb at all. Latest reply by Bo107

Why can i not verify myself with my ID? passport, drivers license, with or black background. What does Airbnb need? ik really get anoyed sadly. Latest reply by Almar18

Recently I was blackmailed by a guest for a good review. The guest sent me a recording via WhatsApp complaining about the room she was renting in our house.This is a house that we run as an B&B with good reviews on Boooking.com, but from November until Ju... Latest reply by Yosune1

I received a message that a guest who has moved in a week ago has not paid Airbnb . Got an email from airbnb stating they are not liable if guest doesn't pay? Huh? How is this possible? Please advise..... Latest reply by Helen744

Hi, I had a guest who demanded a refund with no grounds to do so, both ourselves and Airbnb rejected the refund request. He then left us a retaliatory review, which Airbnb immediately has taken down. I wonder, can the guest leave a new different review ag... Latest reply by Iñigo36

It's my first time using Airbnb, I will be traveling with my family to Gilan in two weeks and I was looking for a place available to stay. Latest reply by Till-and-Jutta0