Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

(As very basic background I have 2 glamping units at the same location, been hosting over 4 years) I’ve recently had 2 low star reviews with people noting “issues” with our listings. One is for it being noisy - I know that, it’s near to a main road that i... Latest reply by Fred13

I did not receive a refund for an airbnb reservation that I made in Split, Croatia. It has been 3 months now. Latest reply by Pat271

Hi, just a bit of advice, should I give a prospective renter full address of the property before they accept the invite it’s only that I’m a bit cautious that they will know the property is empty. What do you think? Latest reply by Bob297

I have booked an Airbnb in London for September, booking placed around 3 weeks ago. Just received an email from the owner saying they would like to increase the price per night. I booked at the price stated on the website, surely this a contract?? I have ... Latest reply by Jayne250

My host refused the payment for damages and got Airbnb involved in the claim. I got an email from the airbnb claims team telling me to reply within in 72 hours but i don't know how. Do i just reply to the email or is there a link that i’m not seeing that ... Latest reply by Evan823

Has anyone else noticed that they are not filling up weekdays or single nights anymore? I have had a number of guests tell me they thought I was all booked up this summer and spring because they could not find my listing in the "flexible" search anymore b... Latest reply by Laura6265

Hi, i have already booked my stay for 4 nights and my sister has decided to come with me on the first night. How do i amend my booking to add her for one night? Or can I only add her on for the whole 4 days? Latest reply by Paula

Hi, I am new to hosting-just listed my first listing, which is the apartment in a newly built residential building. To access a designated parking space, it is necessary to have a mobile number added to the list of phone numbers for these garage doors (an... Latest reply by Fineapk0

Hello all, I've made a few bookings on Airbnb as a guest lately, and I'm wondering if other hosts send a message thanking the guest for their booking. In both cases, I instant booked with superhosts and included an introductory message from me about why w... Latest reply by Fineapk0

@ As a host is it ethical to re-advertise my place even though I have not given a refund for the same dates ? Latest reply by Pat271