Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi there! I am brand new and managing 2 high end properties. I was curious to know if it’s normal to have cancelations just days before arrival? I know I can do a tighter cancellation policy but that seems to deter bookings. Is there a happy medium anyone... Latest reply by Bhumika

My trip Confirmation code: **has information about payment but when I go to the invoice, the invoice has no details about Cpmany info I added to the system (Company name, address and NIP).Can I receive updated invoices for that trip with corrected informa... Latest reply by Bhumika

I often feel compelled to thank my guests when they leave a good review, just to show my appreciation. Sometimes, though, I feel it might be overkill, since I already leave a goodbye and a thanks on checkout day. Do you thank your guests for good reviews... Latest reply by Fred13

Need a good place for a guest in Allendale Edmonton South for about 2 weeks. I'm a host but my place is not available right now. Latest reply by Mike-And-Jane0

After Sept. 30 (a long-term stay) I have two short bookings - Oct 13 – 15 (2 nights) 2 guests · and Nov 3 – 5 (2 nights) 1 guest, 2 pets ·I've tried to contact them to let them know that I will not be hosting after Sept. 30. Came to this decision fo... Latest reply by Bhumika

I am wanting to verify that this listing is legitimate. It has a TVU, but I would like to know how to verify it. I have come across this listing on multiple sites at different prices and different hosts. Any direction to investigate this would be appre... Latest reply by Bhumika

  Hello everyone! As we all know, the nature of travel is often unpredictable. Last-minute family emergencies, work obligations, or personal matters can result in sudden changes to our well-laid plans. Given the inevitability of these unexpected si... Latest reply by Paula

Can anyone advice and share their positive experience in settings for listings to attract bookings for Singapore minimum 92 nights stay? Latest reply by Jenny

how do I search for homes that have a bedroom with its own attached bathroom? Latest reply by Jenny

Over the weekend I tried to book a trip on Air BNB and while it looked initially as if the transaction was proceeding it hung on a screen stating that bank checks needed to be completed and they would hold the booking until this was completed. No reque... Latest reply by Mike-And-Jane0