Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

**[E-mail address removed due to safety reasons - Community Center Guidelines] Latest reply by Kellie158

We have had a run of unverified guest trying to book. For some reason they manage to sign up with only a phone number. Because we get no notification and they are usually booking same day by the time we find the attempted booking it is too late to assist ... Latest reply by Ian37700

So that's that then. A string of nice comments from hosts until now until Airbnb secretly introduce a star rating for Guests and don't tell anyone.Airbnb most certainly doesn't tell its users about it. One crappy host (house had broken door & window latch... Latest reply by Patrick2816

Aloha everyone, I hope this message finds you and your ohana safe and well. I am starting this conversation in hopes to connect with other hosts on Maui and in Hawai’i who have places available for the families affected by the devastating fires on Maui. ... Latest reply by Helen3

We are hosts in 3 parts of the world, ME, AZ, MEX. We are super hosts. We have 8 properties. We have in the past touted it as a means to host good people, use our properties, and make a little money. We have inspired other hosts to start hosting. ... Latest reply by Bea2137

Hi all,Our washing machine broke between two quest bookings and the quests who are staying in our house now, has no washing machine, technicians have been booked to fix the issue but cannot be there until the guests have left - I'd like to somehow compens... Latest reply by Nina1540

We have a guest reservation for next week and I noticed today that their“messages are hidden because this person no longer has access to airbnb”and their profile says I do not have permission and picture is gone.Airbnb support says they were removed from ... Latest reply by Mike-And-Jane0

I am pretty new as a host, but 7 years and no reviews, and no photo? Advise please. Below her message. Hi Silviame and my mom will be in argentina from 21st august to 20th october.because i am going to have a baby.can you please give a discount on the r... Latest reply by Helen3

I’m brand new to this and have one property listed. I had a person message me asking if it was ok for her to book for two days for her parents. She was wondering if I am ok with that. Anyone have any thoughts about this? Latest reply by Mike-And-Jane0

So, a guest reached to us stating it’s hot at 82 degrees. i didn’t see that late night message till next day. I asked what her temperature preferences are 6am next day, she didn’t respond. Airbnb then immediately cancelled us 3pm for “broken amnities” an... Latest reply by Mar125