Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, I need some advice.A guest has asked me if he can pay a deposit for a June 2024 booking. Is this possible or do they have to pay 100% upon booking? Please advise. Latest reply by Mike-And-Jane0

Hello,I have had very few negative experiences with guests. With those I have, I decided not to give a review at all. My last guest took advantage of us as friendly, easy going people. The house we have on Airbnb is next door to where we live (he did not ... Latest reply by Jenny

Hi everyone! I'm quite new to hosting (3 months) so I'm not quite sure how this works. I had a guest that just did not show up for their reservation. I went to turn over the cabin the next day and it was clean. I tried messaging them to make sure everythi... Latest reply by Helen744

I'm not understand, how it possible to find properly apartment if i can write to the person and understand who is the host?Why any booking that i try to book airbnb send me to the payment page and do not give me a chance to make clearence with hoster abou... Latest reply by Fred13

Anyone have great recommendations on the best bamboo sheets? I thought before I invest in some, I would ask the best, honest reviews out there! mahalo! Loleina ** **[E-mail address removed due to safety reasons - Community Center Guidelines] Latest reply by Loleina0

Hello,This is my first time hosting on Airbnb. I restricted booking to only experienced guests. However, I got advices from the super host that I can rent to someone who has no experience but has referral from a good experience guest. This guest has refer... Latest reply by Helen744

We have just had a last minute cancellation where the guest claims they didn't know we had a No Pet policy, I believe this guest knew all along that we had this policy and left it to the last day to inform us that they didn't know this and hope that we wo... Latest reply by Peter1360

What's the legal age to rent a Airbnb in ohio? Latest reply by Sharon1157

I do not receive any more booking or enquiries for the last 2 months? Any one experiencing the same? Latest reply by Mike-And-Jane0

I want to discount a specific week and only that week and only if they book the entire week. I used to be able to do this by setting a custom rule but the above option appears to have disappeared Latest reply by Mike-And-Jane0