Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have been renting places from Airbnb for over ten years and have been very happy with all my stays. I have referred many people I know to some of the fantastic places I have rented. This past August, I booked a place out of state for myself and my 76-ye... Latest reply by Bhumika

I have been a host since 2018 and have been a Superhost since the beginning. I have consistent five star ratings. I am in an excellent location just across from the beach. Had a good start to 2023, but, bookings have drastically dropped these last few mon... Latest reply by Helen3

A guest just requested an annual stay and has never booked on Airbnb before. We are very excited about this, but a bit nervous because it's a brand new profile (I'm super cautious about scams and such). How should proceed? Help! Please and thank you! —Le... Latest reply by Kitty-and-Creek0

Air bnb told me they’d refund me for a trip we could not go on due to a family emergency then went back on their word and now refusing to help. Poor customer service and poor host etiquette! Latest reply by Lucy974

HI- i sold my airbnb and now when i cancel the reservation i see that i am being charged a ludicrous fee? Latest reply by Breanna

I am hosting a guest who is borderline disabled. I called Airbnb support and discovered that i am, her first stay at an Airbnb even though her profile says she's been with Airbnb for two years. There is a small amount of walking that is necessary for vi... Latest reply by Helen3

Hello hosts, First time situation for me. A guest instant booked on Wednesday for a Friday arrival, and has not responded to any of the three messages I've sent since then. By now, I would have typically sent even more messages, but I'm holding off becaus... Latest reply by Debbie1192

Hello everybodyI am Ashraf ** , and happy to join Airbnb community. Do you have an experience with a law rating guest, because i already approved a host with low rating. What is your advice.thanks **[Last name hidden due to privacy concerns - Communit... Latest reply by Ashraf52

Hi, I’m always getting weekend bookings now. What can I do differently to get weekday bookings? Latest reply by Kyara5

What is a customary charge per day for additional guests? Latest reply by Paula