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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Plan change and customer needs me to cancel her reservation. Should I cancel or customer cancel it? Latest reply by Mike-And-Jane0

Hi you have any further information please contact me at the Eagleman club Latest reply by Bhumika

Airbnb canceled my reservation on 5/28/23. Called the host and they said it wasn't on their end. Called Airbnb and it ended up being for nonpayment. I argued and then upon further review, they found it I DID PAY IN FULL. they said it was their fault, but ... Latest reply by Bhumika

Im trying to educate guests about how ratings effect the platform algorithms. Is there a rating trigger point on the ABNB side? Seem like i read 4.3 was a trigger point but cant find anything elsewhere. I had someone give me a 4 and said they would have... Latest reply by Bhumika

Hello, Seeking advice for an situation with a current guest. Background: 1. In addition to ticking the 'no smoking' box that AirBnB provides, I add the following to my house rules: "No Smoking or use of tobacco in any form inside or out, anywhere on... Latest reply by Mark4752

OMG - here's the short list of problems with this large step back for AirBnB **you can't easily set the minimum number of nights - it's now a huge convoluted process**minimum nights booked are now no longer on your calendar - what a huge miss**any nights ... Latest reply by Emma1980

Is ** family home in st Ann's bay st an illegitimate airbnb **[Identifiable information removed in line with the Community Center Guidelines and Title updated by OCM ] Latest reply by Carrolyn2

Airbnb stated that they would deal with the problem encountered by a doulbe booking and I expected they would deal with it. However, they did not and hence the double booking was not cancelled therefore now the client has gave me 2x one rating and now I'm... Latest reply by Jenny

Aloha I just started my Air BnB space here on Big Island in Mountain View .I have some bookings but I would like to get more . Can anyone give me some advice ? Latest reply by Sybe

Is it normal for an Airbnb host in Brazil to ask for copies of both passports and ID cards of each individual staying in the air bnb home? Seems excessive. Latest reply by Kathryn641