Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello! We have had our AirBnb for a year and have enjoyed it so far! We've had nurses stay 3 months at a time and have had great success with that. We have a family that needs to book our place while they search for a home to live in since they will be ... Latest reply by Bronwen25

hello, I received a booking for a date that was not available, the check out date is sunday but I had it blocked of weeks ago insinuating that the person would have to check out on Saturday . This has happened to me before with Airbnb where I was a guest... Latest reply by Lenore22

I have a guest stay for 49 nights and I charge her $125 for cleaning fee. She said she left me $20 tips when she packing out. I was like “you don’t have to”. Soon after she confirmed checked out, I realized why. She left a lot of garbage in the unit. Th... Latest reply by Pia434

Hi, I've only been hosting since July of this year and started to allow pets. Already my first pet hosting damaged some of the weather stripping on the door and then a second hosting brought 2 larger dogs and there's dog hair everywhere. I think I want ... Latest reply by Jill1199

I know we can not deny service animals, but how can I get proof this is a legit service animal and not someone just trying to take their dog along? Potential guest says his wife requires a service dog for anxiety. We have a no pet policy in our home becau... Latest reply by Michael5047

I experienced some discrimination and harassment with my host which I complained to airbnb about (they claimed they didnt feel like it was with malice after promising my refund). The host also made some complaints about me and stated that I had pet (which... Latest reply by Jenny

Hi, Is there anyone here familiar with a product that determines how many cell phone signals are currently at apartment/house and can send the host an alert when that number was increased beyond a certain #? I'm also interested to know if anyone is using ... Latest reply by Anthony591

Do anyone host weddings? Can you please explain that process? How is that booked? Latest reply by Lorna170

Hello, I'm doing some research for next year and I wondered if anyone could answer the following: What are the main differences between using airbnb and a site such as Rightmove and then an estate agent for long term rentals?Is using airbnb more lik... Latest reply by Sybe

Hello lovely people! Im deciding to host a gourmet breakfast any suggestions and who else does this and what do you offer? Latest reply by Robin4