Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We've always required bookings from Saturday to Saturday but someone instant booked for 10 days until the following Wednesday! How do I fix it?Thank you! [Title updated by OCM to make it relevant to the post] Latest reply by Bhumika

Hi, i am new to airbnb and as our listing is a caravan on a holiday park, is there a way to add a park map showing the location of our caravan for guests after they have booked and it has been confirmed. I ask as i have had my first booking and had to ask... Latest reply by Mark4761

Has anyone ever had this happen to them? I have a digital key pad that I have codes changed after each guest. During memorial weekend I was out of town and had a guest that asked if they could leave belongings in before check in. I obliged. This was @12 p... Latest reply by Bhumika

Any refund available for accommodation when plane cancelled ?? Latest reply by Mike-And-Jane0

Hello, i need an advice with mine problem:So I am a host and guests who are staying at mine place now is blackmailing me with a bed review. They wanna leave because they didn't read description about mine property they were book by looking pictures. Now t... Latest reply by Pat271

i have booked my apartment last week but i havent received any information from host or airbnb / and i ve told prevision money will be refunded in 24 hoursbut it has been 5 days! **[Contact details removed - Community Center Guidelines] Latest reply by Bhumika

Tried to put my phone number onto site to make a booking but airbnb cannot send me a text or phone me what can I do? [Title updated by OCM to make it relevant to the post] Latest reply by Bhumika

Hey everyone! We all have different needs when we go on holiday. These may stem from what you’re used to doing at home, or perhaps what you plan on doing while away. Some of these requests can feel quite “estranged” to the Host, though, so my questio... Latest reply by Carolyn807

I want to delete a couple of places from "Trips" "Where You've Been" but I do not see any way to do this. Any suggestions? Latest reply by Sybe

I get these requests for info from prospective guests who give their name as "Cc" or something equally unbelievable. They write a sentence of few words asking for some basic info already in the listing, like "what floor?". They've just joined and have no... Latest reply by Fred13