Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

My listing clearly says NO PETS -- in several places. Yet I keep getting a string of bookings where weeks after the people have booked, they suddenly ask if they can bring a dog or... I kid you not ... a pair of budgies in a cage. Can Airbnb not make it ... Latest reply by Fred13

اود رفع الحجوزات من الداخل أو الخارج علما أن موقع المسكن قريب من المطار ومحطة القطار وتقديم خدمة للسياحة المحلية Translation added by OCM : I would like to raise reservations from inside or outside, bearing in mind that the location of the residence is cl... Latest reply by Paula

My guest booked for 6 nights. He just called after 1 night and would like a refund for the other 5 nights. The accommodations were fine- he just said it was further than he thought from his work site that week. What to do? This is the first time this has... Latest reply by Bhumika

The policy to review a host property has many flaws according to me. To start with i have to be super nice to the guests even if they are rude and have a bad behaviour so that they do not write a bad review. Some guests demand extra perks like a free brea... Latest reply by Chris-And-Nicole0

Just to be clear, I have nothing against my host. They were good. Airbnb support is awful. I cancelled my stay at an airbnb mid-month. I had already paid for the rest of the month, which I was aware I would not get back. However, the host agreed to waive ... Latest reply by Ben5312

Hello, I would like to know if is possible to have a read at any contract of any landlord before to rent a space on airbnb Latest reply by Sandra856

This host is a **. On 22 Jun, we accidentally booked the place check in on on the same date at 9.37pm, no one would check in at this late for this price. Despite reverting to at 9.58pm upon realizing booked the wrong date, he was adamant about not givin... Latest reply by Pat271

We deliver our vintage camper for guests to use. How can I add a trip charge? Thank you! Latest reply by Stacy397

Anyone get some customer ask for private social channel? Latest reply by Robin4

My very 1st booking is for 2 nights and on the 2nd night at 10:30pm the guest contacted me to let me know there was an issue with the ac not cooling. I couldn't do anything at that late hour and they are due to check out in the morning. What should I do? Latest reply by Robin4