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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello!I have all my messages automated, which I love. My instructions on how to check in are sent at 7am, the day of check-in. BUT if someone does a same day booking AFTER 7am, my check-in instructions wont send. This makes sense, but I need a way to send... Latest reply by Kia272

my experience is ready to rock but the place to meet is in the automatic reply that is emailed to the guest...and its the wrong one Latest reply by Sybe

All, I have a neighbor who is trying to book my house for her family that live an hour away for the weekend of March 28th. AirBnb is declining their attempt to book my house or any other in the area. It is saying, “choose another place to stay. As part... Latest reply by Rebecca1711

Ok, so I am about to host a guest who is also a host. She booked for 1 month and is asking to extend. She is asking what the price would be to extend it by 3 weeks. She then asked if I could waive the airbnb fees. I explained that this is not possible. Sh... Latest reply by Ronaldo118

Hello all, I'm fairly new here (6 months) and have been a Superhost since my 6th week of hosting, lucky me In the last ten days I've had three stays all of whom were really lovely but all of whom caused a) additional cleaning and b) some other annoyance.... Latest reply by Huma0

Hello fellow Hosts. I'm seeking advice and suggestions on how to respond to guests, that have lately been requesting to bring their children, even though our house rules and amenities clearly state that our place isn't "suitable for infants and children.... Latest reply by Sandra126

I turned my home into an Airbnb 3 years ago. I live in the home and have hosted primarily travel nurses and medical professionals during the pandemic. I have been a Superhost every quarter, My business thrived and became my only source of income. On Mar... Latest reply by Marie7664

Hi thereDoes anyone in North Norfolk, (UK) have any recommendations of reliable cleaners for a small Airbnb cottage?ThanksHelen Latest reply by Marcsi0

I’ve had all 5 stars across the board until the guest from hell arrived. She had only booked one adult but came with her daughter and another female adult. Me bring the nice host questioned her and she made up some bizarre malarkey. Anyway I went any got ... Latest reply by Amy2116

After getting to 500 Airbnb reviews I think I have at last become at peace with the Airbnb review system. Of course it’s not a fair system but it’s the only system we have got so, how do we make the most of it. Here are a few tips I have picked up along... Latest reply by Pulse0