What Hosts are saying

    Had to contact CS to authorize refund for guest cancellation (because the "authorize refund" button went away). Two CS reps later I was treated to a new height of absurdity in the florid language style of current reps: "I hope this message finds you in gr... Latest reply by Nick
    For long-term reservations, if there is a payment problem (if a traveler does not pay the last month for example), can the deposit be used to solve this payment problem? If there is a payment problem and the traveler refuses to continue paying, what are t... Latest reply by Jakub---Boris0
    You can choose the language of the programmed message. Does this mean that it is possible to send programmed messages in the language of the traveler? To be clearer: if I prepare the same programmed message in the twenty languages in which my announcement...