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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Airbnb recently denied my requests to remove a biased and retaliatory review after a guest left a false and damaging review purely because I submitted a legitimate compensation claim for her repeated violations of house rules. This is my situation and an ... Latest reply by Dave52

Why can't Airbnb add a property category description for "Cottage"? I have been requesting for 2 years to get this done and NO ONE responds. They have Yurts, Tents, Treehouses but NO Cottage listings. Who at Airbnb can address this issue? Mary of Sheri...

In my 10 years of hosting on Airbnb, I’ve welcomed hundreds of guests from all over the world. I’ve hardly ever canceled a booking—ever. Every guest, every stay, every story has helped shape who I am as a host. I’ve learned that no matter how much we prep... Latest reply by Sarah5000

Hi everyone,We operate a short-term rental management business with over 20 Airbnb listings across New England and have proudly held Superhost status for 3 years straight. We’re loyal to Airbnb and do not use direct bookings, unlike most in our market. Re... Latest reply by Helen3

A few weeks ago, I hosted a guest who stayed at my property for just one night. Communication was great, and the guest was very responsive. During our conversation, they asked if they could check in early. I politely explained that an early check-in was n... Latest reply by Mary1523

Hi, experienced host here.Been super host for nearly 9 years but lost it last year because I had to cancel a booking (it was within hours of guest booking - my sync failed to another booking platform so calendar clashed unfortunately). But it was too late... Latest reply by Mary1523

Hello Superhost Community! I’m beyond excited to start this new journey and embrace the challenges that come with being a Superhost. It’s truly an honor to be part of this incredible network, and I’m deeply grateful for the opportunity to welcome guests f... Latest reply by Laurelle3

Hi.Im wondering if someone can help me overcome this new system from Airbnb which is just the worst. Before when a guest would leave a bad review as a form of retaliation because we would enforce the cancellation policy, we could call Airbnb and speak to... Latest reply by The-Ridge2

I have had the worst experience with airbnb. They do not care about the host at all. They will let them leave reviews with outright lies and racial comments. They will take the guest side every single time no.matter how wrong the guest is. It is the worst...

Please guide or provide information for us also Latest reply by Alex