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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello! We’re a family of four (two adults, two children) plus our two well-behaved indoor cats. We’re looking for a self-catering, pet-friendly place in East or West Sussex for about 1 month in November 2025. Dates are flexible. Our budget is around £1,4... Latest reply by Emilie

I’m going to explain my story and express my concerns to warn other host in order for this not to happen to them. I’ve been a host for several years now. I trusted Airbnb would be there part as far as a background check. The guest new to Airbnb (2 months)... Latest reply by Deborah265

I have a current guest who rented my home four months before his arrival. He stayed 20 of his 92 day booking before asking if he could cancel the remainder of his stay. It is low season so I rejected his change request. Today, his credit card was rejected... Latest reply by Shannon1233

 Hello hosts and Airbnb team, I recently received a review from guest Melody (stay Sept 14 – Oct 19, 2024) on my listing “Views, 1 block from beach + parking! MoNTHLY”. The review stated: “The A/C was different from the description (the original post).” T...

Hello, My name is Daniela and I've been on Airbnb for almost 3 years. I run 4 anouncments and after all this time I can say I have a lot of experience dealing with all type of situations and guests. Three of my airbnbs are located in the same city and re... Latest reply by Lorina14

Hello Everyone, I'm making this post to get some advice on how to deal with a recent issue I dealt with that involved being screwed over by an Airbnb guest and unhelpful Airbnb Support staff.Basically, the guest was complaining about the lack of control o... Latest reply by Marie8425

I became an Airbnb host with trust, passion, and commitment. I opened my doors to strangers, welcomed them with respect, maintained my property with care, and followed every rule Airbnb asked of me.But instead of being valued, I was betrayed.I was falsely...

Words cannot begin to express my disappointment and disgust with Airbnb’s lack of protection for hosts. Airbnb collects enormous fees from hosts and guests worldwide, yet fails to safeguard the very people who make their business possible. I have been a h...

Hi everyone, I'm new to this community group here. I've been hosting on and off for 11 years and have had mostly positive experiences. I've must recently dealt with the most challenging guests I've had to date. It was a long term stay for two months in m... Latest reply by Dona1104

Hi everyone,I’m reaching out because I’ve just had a very discouraging experience and I’m hoping to hear how others have handled something similar.I recently received a 1-star review that was clearly retaliatory. They didn't book their dog in, they check... Latest reply by Linda640