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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi there! I booked a place for February in Tucson which I'm very excited about but in the slight event that I need to cancel (before the cancellation deadline), I wanted to ask how I would receive back the $200 gift card credit that I initially applied to... Latest reply by Rob13136

How do I proceed with, this I have a guest with 4 kids. The kids dumped buckets of dirt and stones in the sink.. Completely clogged it.. They also took the towels, pillows and sofa seat outside and completely covered in dirt and mud.. They are still here.... Latest reply by Ray2608

Is it safe to give my passport number to my Air BNB Host for trip to Costa Rica? Latest reply by Alex

We were looking at a long-term rental (~ 5 months) and found a place that seemed ideal, so we reserved it. Host had typical window to respond, and about 24 hours later we were notified that the rental was no longer available. Disappointing, but believable... Latest reply by Elisa

I am new to Airbnb and having some trouble setting up my property.My property has 4 en-suite bedrooms with 1 common kitchen living room and patio. I am renting per room, I was advised to set up each room as a separate listing which I did. However if I mak... Latest reply by Elisa

Hey everyone, I've been looking around and haven't been able to find any access to a Forum for guests. Does one exist? If not, how come? Having a Guest Forum can be a great resource for learning what guests want, trends, and what would make a host space m... Latest reply by Linda2652

My guests just checked out - 30 minutes late after I already extended the checkout an hour for them. I walk in to realize the room is like a sauna and the window is open, the heat is set to 78 degrees! Our house rules specifically state to please not open... Latest reply by Karl1705

I checked into an Air BnB that had not been cleaned (to include dirty underwear left on the bathroom floor), had been falsely advertised and had undeclared damages. I notified the host. After my stay, the host attempted to charge me for one of the many ... Latest reply by Helen3

Dear Community, Does anyone have tips or experience here? Some guests destroyed a ~$4,000 table. I filed a claim, and Airbnb found a different very poor quality table for 1/10 the value, depreciated it according to their own imaginary schedule, and and re... Latest reply by Christy207

Hi! I had a rental request today, had a lovely message thread going and I sent her a special offer. She's waiting for her husband to come home to complete the booking. In the meantime, I received a request for several of the same nights as #1, and now t... Latest reply by Stephany81