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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hey All!!!I'm new to hosting and I have a 5 bed 3 bath home. My guest booked for 10 people, now says she has 12 people which is our max. She's asking if she can have 14 people stay at the house. 1) would you allow this? I have 1 day to turn over this hous... Latest reply by Tiffany898

I'm not the only one, if you look at the review every forth or fifth review is an apology about a complain. They don't take responsibility they always blame their local franchise. They don't refund you a penny is AirBnb that will do a partial refund becau... Latest reply by Craig912

I have a guest who just canceled their reservation just 4 days to their check-in and is looking for a refund. They say it's an emergency. What do you guys do? My policy is firm meaning no refunds when it's that close. Please help Latest reply by Rhonda45

We currently have a repeat guest who just returned. A couple of days into this current stay, she had left us a poor rating for her previous stay at our place. She had the audacity to do it while she's still staying at our place! We welcomed back this gues... Latest reply by Bhumika

One bedroom, vacation cabin in Yosemite to swap for place near Huntington Beach, Newport or Costa Mesa, for a week. Usage of a bicycle ideal. Latest reply by Bhumika

Wondering if anyone has had any luck with successfully getting someone at Airbnb to look at incorrect and missing payments. I have spent countless hours and messages without getting the issue solved. We thought it was solved, had confirmation of payments ... Latest reply by Bhumika

Does Airbnb think africans are some bunch of idiots? how can a reputable company hold someone's refund for a month?? Crossboarder payments dont even take 5 working days , what sort of refund takes 30 days?? Not only that noone even tell you the date when ... Latest reply by Bhumika

I paid for an Airbnb gift card a few days ago and the funds are not treated as value as though they would be when you use a regular bank account they have my money I try to book the place knowing that I have a very serious living situation I am out on the... Latest reply by Bhumika

Hey y’all, So this is my first bad review I got which says “I had a bad experience with this guest I wouldn’t recommend” which I don’t see how when I booked with them so many times whenever I’m in Houston… they always was rude to me but they place is so ... Latest reply by Bhumika

Hi everyone I am new, I have a 4 season cottage I am renting out. Going very well. This summer is fairly booked up, we had a cancellation in August, and there are a couple of availability's still open. So, I go into guest world, looking for cottages in my... Latest reply by Paula