What hosts are saying

    Quincy
    Support with your bookings

    How to create a Top Answer in the Community Center

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Ben205
    Support with your bookings

    Gift from guests - where have they gone?

    When we started hosting a year ago, one of the first posts I read on here was a thread about crazy gifts guests had left their hosts. Gifts from guests? Sounds cool. And yes, we got plenty (mustard from Frankfurt, stroopwafels from Holland) and lovely car... Latest reply by Huma0
    Lindsey260
    Support with your bookings

    HVAC Temps

    Curious what people have their guests set a non-smart thermostat on when they check out? I think the answer is to get a smart one and avoid this all together....but until then, what is most everyone doing? We are in South-ish Texas close to Houston. Thank... Latest reply by Gary1080
    Zoran107
    Support with your bookings

    Removing a payout method

    I have a problem removing a payout method via Payoneer from my Airbnb account and because of that i can't add a new one. My old payout method is still registered at Airbnb even after I deleted it. Can you help me add a new payout method on Airbnb? Latest reply by Emiel1
    Adrian2520
    Support with your bookings

    Minut Detector

    Have any other hosts used evidence from a Minut detector in an Airbnb Support case? For those who are not familiar with Minut, it monitors noise, occupancy, motion and temperature in an indoor place. You can take screenshots of the data and send it to Air... Latest reply by Solvita1
    Anne-Marie382
    Support with your bookings

    No hot water

    Hi all,I have just started hosting this Summer and have run into my first roadblock. My guests checked in on Monday - as the house was ready I invited them to check in as early as they wished, not wait until 15.00. I didn't hear from them at all so sent... Latest reply by Mike-And-Jane0
    Jo723
    Support with your bookings

    Guest requesting a full refund after completion of 6 night trip - only lodged after I requested additional cleaning cost and reimbursement for stolen pillow. Advice needed!

    Apologies this is a long post, but I'm feeling VERY unsupported by AirBnB and therefore looking for advice from the hosting community given this awful situation. Please note that this guest completed their 6 night stay indicating they really enjoyed thei... Latest reply by Jo723