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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I was looking for a condo for rent in Toronto, and I and the host kept talking, and then she sent me an email to finish the book. The button redirected to a website starting with this URL: **[Link removed due to safety reasons - Community Center Guideline... Latest reply by Bhumika

I have spent over 180 days in Airbnb's on 3 different continents in the last year and am one of the most loyal customers. My host was hosting us in an Illegal listing in New York City and the landlord found out and started harassing us. The Landlord ask... Latest reply by Bhumika

I don’t want to sound prejudice but I have a really bad feeling about the tenants i just let in my apartment.On the profile it was a picture of a man from the mouth and down, with a clear visible adams apple, but when the guest arrived there was one women... Latest reply by Filip-S1

Hello out there, We have messages coming from Airbnb that I have not corresponded with potential renters, though I have. Of course this leads to bad reviews of me, though I have always responded asap. Any thoughts? Thank you, Jim Latest reply by Lorna170

This article is part of the Community Center's Festival of Hospitality 2022 . The original topic was posted in the Italian-speaking Community Center by @Silvia105 , and we have translated it below. ---------------------------------------------------... Latest reply by Sofia959

I had a guest that got offended for a claim that a I did to him about the smell of cigarette, the bloody towels she left and lie about the review. what can I do? Latest reply by Joelle43

I am sorry if I repeat myself, but this will be my first starting a discussion and initially I posted as a comment under different discussion with similar topic. This was not our first reservation, but we are relatively new hosts. The guests made a list m... Latest reply by Fred13

Hello ! I just received a request for a stay. The guests have 11 trips on their profile but no review. How is that possible? I am a bit skeptical to accept the booking. Thank you for your feedback if you encountered the situation.Julien. Latest reply by Kitty-and-Creek0

Hi, I have been using Airbnb for many years, but I am new to hosting. We have just listed our space for the summer. I have an inquiry with no profile picture and no reviews and the profile was created recently. It makes me a little nervous but I also don’... Latest reply by Laura6059

I can't procced with my booking. Firstly I received a message that my zipcode was needed even though it was correctly inputed. Now I keep receiving this message "Let’s try that again -This credit card can’t be added right now. Please wait and try again la... Latest reply by Bhumika