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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Guidance needed....We had some guests that were here for 5 nights. On their last night, they asked if they could sleep in and check out after the 11am check-out time. We agreed, but didn't specify an exact time for them to be out (we'll take the blame for... Latest reply by Robin4

That's how Morrissey put it. My questions is, are your Airbnb guests getting worse? I ask because, in the first 4 years as an Airbnb host, I probably only had 1 guest that I wouldn't host again. But I've had 3 in the past 6 months that I've clicked 'No'... Latest reply by Huma0

Hello! We’re relatively new to Airbnb and I recently had a guest who strongly disliked our place and left behind items which they bought during their stay and they felt would improve our place. These are not items I want. The guest did not tell me they w... Latest reply by Huma0

Hi hosts and happy "Plastic Free July" Have you heard of Plastic Free July, it is a movement around the world that aims to help people lower their consumption of plastic. As hosts there are things we can do in our listings to help our guests lower ... Latest reply by Huma0

It is Airbnb job to vett and check each person but not only do they not vet all the guests after you are fully robbed and left with nothing and in a hole conveniently Airbnb ignores all your messages. I am a handicapped single woman, on ssi I rent my room... Latest reply by Sybe

We don’t permit smoking indoors but with the nicer weather folks are hanging out on the patio more and smoking a lot. I’m so over picking up cigarette butts - any suggestions on outdoor ashtrays ideas? It rains too much here to have a bucket of sand. Latest reply by Willene1

A while back I was talking to a client, who has booked airbnb for the first time. She mentioned to me that she would never leave a five star review because “nothing can be that perfect.” After explaining how important reviews are to hosts, I refused to le... Latest reply by Michelle1588

Reason is that my cleaner normally does a very good job of cleaning my rentals, and this is reflected in many reviews, but then sometimes she does omit to do something (as I can verify when I check after her occasionally, I always find something that has ... Latest reply by Sandra856

I have been a Superhost for the last 5 years. And am disappointed to have not qualified this season because I had two 1️ Reviews from guests that canceled on the day of arrival and due to my cancellation policy they did not receive a refund. Both these gu... Latest reply by Helen744

Yes, this subject has been brought up before, but no viable solution was offered. So - has anyone stumbled upon the apllication that let you create annotation for still images or embed step by step simple operating instructions into videos? (Please do not... Latest reply by David8879