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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

So my guest checked into a room in my home 30/06/23, damaged my brand new kitchen, was aggressive and abusive. Which then resulted in police attending my property to escort him off my property. He then sat outside my house watching the property which inti... Latest reply by Cheyenne62

Good morning- I live in a community that is trying to change the CC&R's to eliminate short term rentals. Does anyone have a letter template or prepared petition that I can adjust for our community? Latest reply by Dawn241

Hello! I wrote a review right away for a wonderful host, but I keep getting emails telling me to write a review. When I go back into the review, my "public review" box is always empty -- I have re-written and re-submitted it four times now! Why isn't my r... Latest reply by Claire2047

I have an older couple who find it really hard to navigate airbnb every time they want to come back. They just want to hit a BOOK IT AGAIN button to get to the listing - sometimes their search doesn't find the listing they at all. They want a specific r... Latest reply by Helen3

If I could create a meme on what it's like to be an Airbnb host, it would be something like this: Host: Spends hours creating an immaculately clean space and comfortable/hospitable stay. Creates highly detailed listing and guidebook, immediately respond... Latest reply by Dawn241

I think we all agree that it is not ok to clean out the "in case you forgot basket" completely or take all the snacks. Let's think as the guests though. These were left for me to use. If you did not want me to eat all the snacks, why did you, host, leav... Latest reply by Dawn241

Hello everyone, Over the past few years, I have read many comments on when to leave a review for your guests following the end of a reservation. Some prefer to do it right after the end of a stay, and others wait a bit, or even wait until the very la... Latest reply by Dawn241

48 hours after our departure, I am unable to leave a review for the home we stayed in. The site asks/reminds me to review the home, but when I click to start the process.....the site says I'm logged in as (my email) and therefore can't review. I am ... Latest reply by Sharon1672

Hi all, I wrote to Airbnb on this topic but didn't receive a reply so wondering if anyone can help here. I was hosting 6 years ago when I lived in London and have lots of really great reviews. There was one period I left my calendar available for booki... Latest reply by Mike-And-Jane0

A couple of years ago a guest claimed to have fallen off the stairs at my Airbnb. I did not want to post about the experience at that time because investigation was still being conducted and then forgot to post. The guests main claim was that I didn’t hav... Latest reply by Debra300