Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Sevgili ev sahipleri, Satışlarınızı arttırmak için neler yapmalıyız? Nerede ve hangi platformlarda pazarlama yapalım? Kimlerle ve hangi şirketlerle anlaşalım? Siz satışlarınızı nasıl arttırdınız? Tavsiyeleriniz bekliyorum! Sevgiyle kalın. Fahrettin KURTUL... Latest reply by Paula

I turned a future guest down because of low ratings, past reviews and it was last minute for "someone" else. Should I have replied? He had a 3 star rating and apparently had tried something similar with another host. Thoughts? Latest reply by Kitty-and-Creek0

Recently a guy messaged me saying that ''Look… All living expenses are covered by the company I work for. I have a business trip planned, but I have the option of not going. I want to get back part of the travel allowance allocated for housing. I can book... Latest reply by Geneviève9

Hi is there anything I can do or is there something wrong with our listing? We’re not getting bookings and everyone says we would be booked up all summer? [Title updated by OCM] Latest reply by Fred13

New to hosting this month. I received an inquiry from a possible guest stating they were trying to “help” a military family and wanted to book for about 50% of our posted rate. I declined. I just received another inquiry from the same person with a differ... Latest reply by Fred13

Hi, In our airbnb we put everything so our guests can feel comfortable. they have from toiletries to softener , dishwasher etc. link of our airbnb; https://www.airbnb.com/h/modern-new-apartment-curacao we have two guests with a reservation of two weeks. ... Latest reply by Nur785

Dear all, I am new. Can I have some suggestions? My max guest count is 5. There is a new booking for 4 adults. but in the message it says there will be another 2 kids under 5 yr old. (total 6 persons) I have a king bed, queen bed and twin folding bed. Jus... Latest reply by Yi-Tsang0

My wife and I originally booked an airbnb for the weekend of May 12-14, which turned out to be Mother's Day weekend so we attempted to change our reservation to May 19-21. I got a message from Airbnb about this and replied "confirm" or "confirmed" but app... Latest reply by Nur785

Hi, just wondering whether someone had to deal with booking made by accident or a child making booking and the cancellation process? I can't get a full refund from the host despite cancelling as soon as I have noticed and explaining it was unintentional. ... Latest reply by Agnieszka97

My account under the phone number is locked for no reason. Your system is a complete mess. I've literally just uploaded my ID and photo, and I logged in using verification code. And all of a sudden you locked my account because you have to confirm it's me... Latest reply by Paula