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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I'm currently hosting a "group of 8" tonight is there last night but I'm a little annoyed. We have an 11 people limit for our sleeping arrangement and charge extra per guest beyond 8. My security system have facial recognition so it's not hard to get head... Latest reply by Danny627

We have a unit in the basement level of our home. We offer a 1-2 people apartment for adults, not suitable for children or pets. I’ll start by saying that we operate an Airbnb to help fund our retirement, so that we may, someday, stop working. We bu... Latest reply by Bhumika

"Please know that Airbnb always has your back." ??? was in the message I received from Airbnb this morning. I have been a Superhost for 12 years now, and have over 560 reviews from our former homes where we worked with Airbnb. We have a new home with on... Latest reply by Dawn241

Last night our neighbors reached out to us about our guests partying at our place. They reserved for 10 but I counted 25-30 people at our place. Loud music, talking inside and outside of the house until 2am. My neighbors are angry and just reached out to ... Latest reply by Dawn241

I was up for super host and a guest left a review that was an outright lie. He said I didn't respond to his messages but Airbnb can clearly see for themselves that I answered ALL of his questions within 2 minutes. They will not remove the negative revie... Latest reply by Dawn241

Hello ! I’m Sarah, my partner and I have been hosting for 8 years now. I’m needing one thing that’s fabulous outside… golf put area? One of those cozy nests made by artisans Trying to make it happen for humans not just dogs. It’s been foggy as heck, the... Latest reply by Dawn241

Hello, looking for advice on a promise of refund to cancel rest of reservation stay due to safety health and cleanliness concern but Host did not honor his words, rejecting requests, stop responding and completely ignoring all attempts at communicating.Ai... Latest reply by Dawn241

I rented a whole 1 br/1ba apartment in one of the safer neighborhoods in Barranco, Lima, Peru. It was a high rise with my apartment on 21st floor, and concierge at the front desk, which made me feel safe. However, I woke up the next day, took a shower and... Latest reply by Kia272

Hi, guys, need advice on whether or not I should send a request for money or file a Aircover after guests left our place messy dirty and donut wheel spin on our lawn. If I do, when is the best time? The Airbnb web says that hosts have 14 days to ask. But... Latest reply by Gifty5

I just had a new, one-night-stay guest ask if they could borrow my laptop. I've been hosting for 5 years and this is the first time this happened. I didn't take time to think about it and offered my sister's Chromebook which has absolutely nothing importa... Latest reply by Jenny