Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi, can i remove my canclled or historic trips from my profile? Latest reply by Andrew2727

I have come across third party bookings on numerous occasions. In almost all, before a booking occurs and I have been able to advise on the subject (i.e., point the "guest" to Airbnb's Help Centre). I now have two exceptions: - the first made me aware... Latest reply by Inna22

One of things I love at this time of the year is to come together with family and friends, and play games. It is a common occurance that by the end of the game, at least two of my family members are asleep, but that is small sideline! There is, of ... Latest reply by Mary5052

I got call from the guest that is staying at one of my houses one week before check out and said that his friend that is staying with him refuse to leave. What should I do? Latest reply by Helen3

Hello , We supply unlimited firewood for guests to use in our wood burner and in our chiminea which they enjoy. Costly but appreciated by guests. Our challenge is the kindling as when we have back to back guests this can run out. We want to put a message ... Latest reply by Kerrie64

Hello everybody,I am new to Airbnb hosting and need advise on the following situation with my first guests.The guests booked my place from May to end of August, it's a 4 people with 2 dogs.Unfortunately, the guests quite often don't clean after the dogs o... Latest reply by Helen3

Guest comes and stays here two nights, he never mentioned anything was wrong or anything that he wasnt happy with.Guest leaves a shocking review stating DO NOT STAY HERE and the rant go, s on and on.I am more than happy with receiving any sort of revie... Latest reply by Huma0

Hi Guys, I received this request today which seems to have all the red flags that have caused me trouble in the past. Group of guys, obviously looking to party late and hard, expressing concern about the on-site manager, mention of "inappropriate guest... Latest reply by David8879

I had a 1 night stay last week. After check-in I get a call and message from the guest claiming that the house smells like mold and they could not spend the night. Myself, other guests, and my cleaner had just been at the property within the last few days... Latest reply by William-Elisabeth0

This is my first time I've posted here...I hope you can help...it's greatly appreciated. A regular guest of mine sent me a screen shot of an Airbnb Support message she received just after check in the last two times she's stayed at my listing. She went on... Latest reply by Huma0