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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

What should I do if a guest broke house rules ? (They already checked out) We don’t allow pets, and it is clearly stated in house rules . We noticed they had a small dog on the camera. Should we send an extra fee? Normally we wouldn’t be so bothered , ... Latest reply by Ted307

We have two queen beds in our listing with two identical mattresses purchased at the same time. They both have extra blankets and the same sheets for ease of washing/making them up. Both are platform beds on iron frames. Both have the same pillows. The o... Latest reply by Sarah4634

Now, I'm completely understanding of how a mouse could be an unexpected intruder. In fact, I've never had one in a dwelling in 34 years of living! However, this past weekend (Friday) it was discovered that there's a little guy running around. I had a ho... Latest reply by Aurora252

We have had a very pleasant experience with Airbnb and our guests so far. The guests have been kind and overall leave things in great shape. But it is beginning to drive me CRAZY with the amount of towels and sheets guest are staining. A month ago we star... Latest reply by Huma0

I have a guest who booked a 2 bedroom suite , comes in on Saturday for 3 nights . One of their friends couldn’t make it , so its just the two of them . They asked if I would give them a discount . Not sure what to do . Latest reply by Amanda660

Here's what we are told: What’s covered (from Airbnb website): Host damage protection covers you for: Damage to your place or belongings caused by a guest (or others)Unexpected cleaning costs you incur due to the behavior of a guest (or others) during an ... Latest reply by Fred13

How to attract guest to increase buissiness Latest reply by Annie1372

Looking for some advice on where to buy mattress protectors, fitted sheets, Duvets, duvet covers, pillows. Ikea, Dunne's, etc. Specifics appreciated. Looking to have a fresh start and buy linen that can be replaced easily and endure consistent look/ feel.... Latest reply by Huma0

I was unaware of this until today. After having to call the police to have guests removed, I googled and learned that sex workers are now renting airbnb spaces to work instead of hotels. I had my guests removed for violating my House Rules... smoking, us... Latest reply by Cristina2560

Does anyone have a suggestion for how to change payouts to a trust checking account in the U.S.? I'm inputting all the correct information but once you put in the U.S. Federal ID number, I have to select either SSN or EIN before it will move forward an... Latest reply by Jeanne640