What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika
    I reserved a rental from a host in Rutherford NJ. She accepted the offer and then she for no good reason cancelled the reservation. She has done this before. One person who had the same experience with her left a review stating that the guest arrived fro... Latest reply by Isabelle2196
    HiI've booked an AirBnB where I've requested that the host speaks English but when I arrived, the host didn't speak a word of English and they were giving me instructions in a language I have no idea about.Furthermore, their listing is not clean. There ar... Latest reply by Helen3
    When I check guests’ past reviews I am never able to click through to the host they stayed with. Is this something to do with using an iPad / iPhone app or this the case on laptop? Searching specific hosts in big cities is often time consuming. In the ca... Latest reply by Leigh23
    @lucy from Richmond Texas. I want to express how awful it was for you to cancel a reservation booked weeks in advance of my group and I traveling to Houston this past weekend to only receive a notification that the home was cancelled by you as we landed w... Latest reply by Helen744
    On July 21st 2023 I had a guest stay in my Airbnb. This gentleman broke one of the windows between our two Airbnbs and also broke a window screen in our front window after locking himself out of the property. I immediately filed a complaint with this gues... Latest reply by Konrad67