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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

hii have a guest arriving very soon and i can't get in touch with them to give them their check in details. i've messaged them upteen times without reply. i've also contacted airbnb about this problem and they've not bothered to reply to me.anyone have an... Latest reply by Mike-And-Jane0

My guest just text me that they are arriving at 130 am. Im very nervous Latest reply by Emiel1

Our accommodation is in the heart of a jungle. Right next to a lovely river. It is beaming with wildlife - we do acknowledge that in our description and prepare our guests, that they will be encounters with many different animals during their stay. Since ... Latest reply by Cereice0

Stay away with rentals under this company. Their policy is strict and willing to compromise tenant's safety and health. We made a reservation for a vacation house in South Lake Tahoe earlier and found out there is local wildfire, although the fire seems u...

Anyone know how to receive a covid certicate photo or file from a guest prior to approval? Thanks, Julie Latest reply by Emiel1

How can I get my flat taken off the site -the tenant has no legal right to rent out the flat in this manner, and guests are no covered by any indemnity insurance. Latest reply by Anonymous

This year I’d had 3 young women make a non-cancellable booking for a month each and then want to cancel after having had my calendar booked for months. In one instance the guest never replied to any of my messages and then never arrived and I had to hunt... Latest reply by Cari3

Hello, we are fairly new hosts and recently had another local host send us a reservation inquiry; asking us if we would like to send her our email address and she would put our airbnb on her new wedding venue site . I am not sure if this is common and ... Latest reply by Colleen253

Let me give some background. My perception about my guests- They did not really get the spirit of Airbnb and were behaving like they are living in a hotel. - My house is in a very quiet locality and Guest family were shouting during family fight/argum... Latest reply by Kshama3

We do not rent out the garage/shop area of our home. There is a locked door preventing guest from entering that space. Is it necessary to disclose the presence of a security camera in that area since it is not rented and not accessible to guests? Latest reply by Lorna170