Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I'm having a real hard time dealing with disrespectable guests lately. Past 2 guests have been nightmares. First one made reservation for 2 and ended up have 8 more people show up throughout the night, they knocked my mailbox over, used my front lawn as... Latest reply by Lenore22

Hallo allemaal! Een volle agenda is iets moois, waar velen naar streven! De vorm van een volle agenda kan echter van Host tot Host verschillen, afhankelijk van hoe je de gaten tussen boekingen benadert. Aan de ene kant, als je rekening houdt met de... Latest reply by Klarieke0

Today a guest sent me an enquiry for a two month stay. It appeared to be his first time booking on Airbnb and he had a few questions. I also had a few questions for him. We went back and forth, but I asked him to respond to a couple of questions before bo... Latest reply by Huma0

I've read several of the threads in this discussion room about service dogs. I understand the ADA requirements, and I also understand Airbnb's requirements. I also understand that we are only allowed to ask guests the two questions: "Is your animal requ... Latest reply by Sudsrung0

I just left this in the "feeback" tool of Airbnb but thought I'd post it here as well to see if it gains any traction, because it's a bad design in the platform and ends up potentially hurting any user: I'm a superhost in Caifornia with 14 months on the... Latest reply by Elizabeth2671

My recent guest left me good review comments and thanked me in private feedback but with low ratings, which basicly lower my 5 stars status. They rated my location 3, but wrote the review is close to metro. I'm really not sure everyone and airbnb's st... Latest reply by Danielle1390

Sep 13, 2022 I contacted the airbnb support because I believe I haven't been evaluated properly about the superhost status. Sep. 21, 2022 still waiting for support... In addition I don't see the detailed rate for my reviews.... Latest reply by Sofia788

Hello! My listing just went live today, and within the first few hours I received a request for a very long term stay (June-Aug) the person making the request has 3 reviews (but to be fair we are brand new so we have none!). My question is; what is the... Latest reply by Helen744

Hi there! We had our first guest cancellation yesterday. The guest cancelled at 10pm the day before check-in. Will they be allowed to review? I've read that guests can review when they cancel within 24 hours of check in, although sometimes I read that... Latest reply by Helen3

Are you the type of person who gets up early every morning? Do you try to stay quiet when a guest is there? Especially those of you who share your space; how do you handle mornings? Even those who have a separate entrance and space in your house - not ... Latest reply by Huma0